Rachel Jarrell

This is a post I never imagined I would have to write.

I am gutted. Me, who hates vulnerability, has been brought to physical tears.

Pamela is not only my business partner, but my best friend. We have worked side by side, full time, for over a decade…spending more time together than we have our own families.

She pours so much love into our patients, into me. Her patience with my perfectionism, neuroses, and every questionable moment of mine has never gone unnoticed.

She taught me some of my earliest injection skills, and together we poured every ounce of our being into building an ethical practice we are proud of. Words will never capture the sacrifice, stress, and relentless effort this took.  

Life has opened an incredible door for her family, one they simply cannot let close. And with a very heavy heart, I must share that Pamela will be departing from The Facial Refinery as she and her husband relocate to Kansas City.

I am heartbroken to imagine my life and our practice without her presence every day. Her last day will be August 28th.

If any of you are in the Kansas City area, please welcome her with open arms. And if you are one of Pam’s patients, it would mean the world to both of us for you to continue supporting her dream at The Facial Refinery.

I rarely ask of my Instagram community, but for the first time, I am asking for encouragement, prayers, and positivity. 🤍

This first photo is one of my favorite pictures of us. This was taken during Houston’s hurricane Beryl in 2024, when nearly all of Houston was without power…us for almost a week. We were sitting in the front door frame of our building…the door open to let light in. We had deliveries scheduled pre hurricane, so we had no choice but to stay there…in the humid July heat with no AC, no lights, no phone reception. What I then considered such an inconvenient situation has become one of my favorite memories.