Exponent Technologies

𝗜𝗣 𝗣𝗕𝗫 𝗧𝗲𝗹𝗲𝗽𝗵𝗼𝗻𝗲 𝗦𝘆𝘀𝘁𝗲𝗺𝘀

Get an IP PBX system from trusted brands such as Grandstream and Yeastar, featuring a wide range of SIP phones, Gateways, and various other accessories. Decide whether to enhance your existing telephone system with these IP systems or integrate them to create a hybrid solution that supports both IP and Analog endpoints.

𝗖𝗮𝗹𝗹/𝗪𝗵𝗮𝘁𝘀𝗔𝗽𝗽 +260 966 891 147 | +260 211 269 803 for more information.

𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: 14 Mwalule Road (off Makishi Road), Northmead | Lusaka, Zambia

𝗨𝗯𝗶𝗾𝘂𝗶𝘁𝗶 𝗨𝗔𝗣-𝗔𝗖-𝗠 𝗔𝗰𝗰𝗲𝘀𝘀 𝗣𝗼𝗶𝗻𝘁

Brand New Access Point for both Indoor and Outdoor deployment at discounted prices.

𝗙𝗲𝗮𝘁𝘂𝗿𝗲𝘀

• Plug & Play Mesh 802.11ac Technology
• Outdoor, Weather-Resistant Enclosure
• 140m² (1,500ft²) coverage
• Powered by Gigabit 802.3af PoE
• Versatile Wall or Pole Mounting
• Simultaneous Dual-Band 2x2 MIMO

𝗣𝗿𝗶𝗰𝗲: 𝗞𝟰,𝟱𝟬𝟬

𝗖𝗮𝗹𝗹/𝗪𝗵𝗮𝘁𝘀𝗔𝗽𝗽 +260 966 891 147 | +260 211 269 803 for more information.

𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: 14 Mwalule Road (off Makishi Road), Northmead | Lusaka, Zambia

𝗖𝗹𝗼𝘂𝗱 𝗣𝗕𝗫 𝗦𝘆𝘀𝘁𝗲𝗺

Connect your teams and engage your customers more effectively with a telephone system that makes collaboration easier for team members in the same locality and beyond.

𝗙𝗲𝗮𝘁𝘂𝗿𝗲𝘀

• IVR (Interactive Voice Response)
• Call Forwarding
• Call Centre Console
• SMS/WhatsApp Chat
• Plug & Play SIP Endpoints
• CRM Integration
• Linkus Softphone App

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𝗖𝗮𝗹𝗹/𝗪𝗵𝗮𝘁𝘀𝗔𝗽𝗽 +260 966 891 147 | +260 211 269 803 for more information.
𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: 14 Mwalule Road (off Makishi Road), Northmead | Lusaka, Zambia

𝗖𝗮𝗹𝗹 𝗖𝗲𝗻𝘁𝗿𝗲 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 (𝗢𝗻-𝗣𝗿𝗲𝗺𝗶𝘀𝗲 / 𝗖𝗹𝗼𝘂𝗱 𝗛𝗼𝘀𝘁𝗲𝗱)

Are you a business or organization looking for an all-in-one Call Centre solution to help you cut down call resolution time, decrease employee workload, and transform customer experiences through intelligent call routing, unified agent tools, and analytics? We provide Call Centre solutions ideal for various sectors like Banking & Finance, Health Care, Travel & Hospitality and more. Our solutions typically have the following features:

𝗦𝗲𝗹𝗳 𝗦𝗲𝗿𝘃𝗶𝗰𝗲
• Interactive Voice Response

𝗖𝗮𝗹𝗹 𝗤𝘂𝗲𝘂𝗲 𝗧𝗿𝗲𝗮𝘁𝗺𝗲𝗻𝘁
• Automatic Call Distribution (ACD)
• Skill-based Routing
• Priority Queue & Acceleration
• Queue Ring Strategies
• Music on Hold

𝗔𝗴𝗲𝗻𝘁 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲
• Web-based UX
• Dynamic & Static Agents
• Queue Panel
• Mobile Phone & Desktop PC App
• Missed Call Disposition

𝗗𝗮𝘀𝗵𝗯𝗼𝗮𝗿𝗱 & 𝗥𝗲𝗽𝗼𝗿𝘁𝗶𝗻𝗴
• Wallboard & Real-time Analytics
• SLA Monitoring & Notifications
• Real-time & Historical Reports

𝗢𝗺𝗻𝗶-𝗖𝗵𝗮𝗻𝗻𝗲𝗹 𝗦𝘂𝗽𝗽𝗽𝗼𝗿𝘁
• SMS Integration
• WhatsApp Integration
• Message Queue
• Message Detail Records

𝗖𝗮𝗹𝗹/𝗪𝗵𝗮𝘁𝘀𝗔𝗽𝗽 +260 966 891 147 | +260 211 269 803 for more information.

𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: 14 Mwalule Road (off Makishi Road), Northmead | Lusaka, Zambia

𝗕𝘂𝗿𝗴𝗹𝗮𝗿 𝗔𝗹𝗮𝗿𝗺, 𝗖𝗖𝗧𝗩 & 𝗧𝗶𝗺𝗲 𝗔𝘁𝘁𝗲𝗻𝗱𝗮𝗻𝗰𝗲

Start the New Year with Access Control solutions tailored to meet your Home or Business needs.

𝗕𝘂𝗿𝗴𝗹𝗮𝗿 𝗔𝗹𝗮𝗿𝗺

• 24/7 Operation & Backup Power
• 3 Quick Modes (Away, Stay, Quick Exit)
• 1,000 Event Log Memory
• Remote Arming Via Mobile App

𝗖𝗖𝗧𝗩

• High Resolution IP & Analog Cameras
• Remote Viewing via Mobile App

𝗧𝗶𝗺𝗲 𝗔𝘁𝘁𝗲𝗻𝗱𝗮𝗻𝗰𝗲

• Fingerprint, Face, RFID Card or PIN Entry
• Flexible Attendance, Shift & Schedule
• Real Time & Easy Attendance Tracking
• Report Generation

𝗖𝗮𝗹𝗹/𝗪𝗵𝗮𝘁𝘀𝗔𝗽𝗽 +260 966 891 147 | +260 211 269 803 for more information.

𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: 14 Mwalule Road (off Makishi Road), Northmead | Lusaka, Zambia