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The first construct from "Taming the abrasive manager" by Laura Crawshaw.
Some added content from experience as well.

1. Understanding the Root Causes of Abrasive Behaviour
Description: Crawshaw emphasises that abrasive managers are not inherently malicious or intent on bullying; rather, their behaviour often stems from deep-seated fears and insecurities, particularly around perceived threats to their competence or authority. She describes this as a "survival dynamic," where abrasive managers react aggressively to protect their dominance in high-stakes environments. For example, an abrasive manager might lash out due to a fear of being seen as incompetent, rooted in past experiences or psychological vulnerabilities such as low emotional intelligence.
Application: This construct challenges the common narrative that abrasive leaders are simply "bullies" who enjoy harming others. Instead, it positions their behaviour as a maladaptive coping mechanism, offering a more empathic lens for intervention. In the production facility, the disruptive subordinate’s constant challenges might reflect a fear of losing control in a transitioning culture, suggesting a need for coaching that addresses underlying insecurities rather than punitive measures.
Critical Perspective: While this empathic approach can foster understanding, it risks excusing harmful behaviour if not balanced with accountability. The focus on "fears" may also overlook systemic factors, such as the production facility’s hierarchical shift, that enable or exacerbate abrasiveness.

Also see Laura Crawshaw's videos on YouTube

Managing Abrasive Workplace Behavior | Laura Crawshaw, Ph.D., BCC Managing Abrasive Workplace Behavior | Laura Crawshaw, Ph.D., BCCFor more videos http://www.youtube.com/user/milemadinah?sub_confirmation=1- Follow Us on Fac...

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