Part of our guarantee to you, in services
and maintenance, we keep the old parts that we have replaced and only get rid of them after you
have seen it. At MS PERFORMANCE, we take pride in providing safety as our primary concern for our clients, which is why after we have completed our job; your vehicle is tested for road safety. We use original parts from the agents or top quality branded parts an
d we ensure that you receive the best possible value at the lowest possible cost. Major Services Includes
Diagnostics of Computer and Electronic Components
New spark plugs, points & condenser
New fuel filter
New air filter
New engine oil
New oil filter
CO Test and set timing
Electrical check and report Adjustment of hand brake
Testing of brakes
Battery check
"V" belt check
Car wash and vacuum
Check Lights
Labour for all the services
Inspection of the car using 62-point check list. Additional Services Includes
Brakes (* Pads, shoes, disks and drums. Brake master cylinders and wheel cylinders. )
Clutch (* Replace entire clutch kit (Clutch plate, pressure plate and release bearing.)(* Replace, re-sleeve of fully re-condition clutch master cylinders.) Replace shocks absorbers
Replace CV-joints (* we only use new units)
Engine & cylinder head overhauls
Gearbox overhauls
Auto-electrical work
Carburetors & radiators
Service Availability
Support:
08:00 to 17:00 Monday – Friday and 08:00 to 13:00 Saturday
Calls received out of office hours will be forwarded to a mobile phone and best efforts will be made to answer / action the call. Onsite assistance guaranteed within 72 hours during the business week
We offer a 110% customer service satisfaction and a fix right first time guarantee. Workshop support:
07:30 to 17:00 Monday – Friday and 08:00 to 13:00 Saturday
Email support:
Monitored 07:30 to 17:00 Monday – Friday and 07:30 to 13:00 Saturday
Emails received outside of office hours will be collected, however no action can be guaranteed until the next working day
Service Requests
In support of services outlined, MS PERFORMANCE will respond to service related incidents and/or requests submitted by the Customer within the following time frames:
0-8 hours (during business hours) for issues classified as High priority. Within 48 hours for issues classified as Medium priority. Within 5 working days for issues classified as Low priority. Remote assistance will be provided in-line with the above timescales dependent on the priority of the support request. Address:
Shop B024
Midrand China Mall
Corner Old Pretoria Rd & Alexandra Avenue. Midrand, 1685
Business Contact
MS PERFORMANCE 011 025 5284 or 081 557 2300
Should you require any additional information, to assist you in making an informed decision on using our services, please do not hesitate to contact MS PERFORMANCE.
