EMD Samoa
Since 2014, EMD has also been the leading provider of workforce training specifically in Customer Service & Social Media. 事件营销和分销 (Events, Marketing and Distribution), 是在萨摩亚第一家营销公司，成立于2014。EMD还具有一个事件管理和分销机构。
14/10/2026
McDonald's Apia | Customized Training Program – Cohort 1 Completion!
A milestone moment for McDonald’s Samoa, as its first cohort of Managers and Crew successfully completed their Customized Training Program today, following two full-on days of intensive sessions focused on the brand’s renewed culture of customer service and leadership excellence.
Sixteen members of the Apia team were presented with their certificates in recognition of their successful completion of the program - a proud achievement and an important step towards strengthening service excellence across the restaurant.
The team is eager to return to the restaurant floor and put their learnings into action, and that is something we are all looking forward to!
The journey ahead will undoubtedly come with its challenges. However, McDonald’s Samoa Management remains firmly committed to transforming its people, culture and service delivery, with a customer-centric mindset at the heart of every operation.
The learning continues. The culture evolves. The customer remains at the centre.
Here’s to raising the bar for customer service excellence, one team member at a time!
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Ground Floor, Talamua Building, Togafuafua
Apia
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