Impact Performance Group, Inc.

We were thrilled to learn from a manager at a large regional bank that new account openings by her team of financial advisors have increased by over 20% in just three months—a result directly attributable to the client conversation skills they learned in one of our signature programs, Advanced Consultative Selling Skills. Additional factors that led to these impressive results include consistent follow-up coaching and reinforcement of the skills that build trust, uncover and address client needs, and exceed their expectations.

How do you get two different departments to work more efficiently together? That’s the challenge one of our clients, a regional bank, was facing with their front-office and back-office teams. During our Building Team Collaboration workshop, they identified how and why their approaches to the same challenges varied. They then learned how to leverage their teamwork styles to achieve the best outcomes.

The results were profound. Team members demonstrated greater appreciation for one another and more willingness to collaborate in different ways. This led to faster turnaround of processing applications, greater teamwork, and higher morale.

Lesson learned: The more team members feel heard, valued, and empowered to share their insights, the greater the trust, collaboration, and results. https://lnkd.in/gx2K6Y5J

What have we learned after 25 years of helping organizations achieve their most ambitious growth goals? Simply put: People, not products, drive success. When you leverage your employees’ strengths and empower them with communication skills that create a sense of partnership, trust and loyalty skyrocket—as do bottom-line results. As we celebrate this quarter-century milestone for IPG, we reaffirm our commitment to providing customized, impactful solutions that help organizations thrive.