USAJOBS

elp Desk will respond to tickets submitted via Help on Monday through Friday 7 a.m.—8 p.m. ET; and Saturday and Sunday 8 a.m.—4 p.m. ET (excluding federal holidays). For all other questions including the following topics, please contact the specific hiring agency directly through the information provided on the job online announcement:
• Hiring
• Eligibility or qualifications for jobs
• Application status updates
• Agency notifications or communications

You can also visit our Help Center (usajobs.gov/Help) for more on employment information, employment eligibility, total compensation, and how to apply for jobs. We will make every attempt to respond to your posts in a reasonable amount of time on Monday through Friday during normal business hours, 9 a.m.—5 p.m. (ET), excluding federal holidays. In order to better serve the public, OPM maintains accounts on third-party websites, such as social media sites, as tools for communicating with the public. Submitting personal information (address, telephone number, email address, etc.) is discouraged and is not required to interact with OPM’s accounts on third-party websites, or to access information on any OPM social media site. To protect your privacy and the privacy of others, please do not include your full name, phone numbers, email addresses, social security numbers, case numbers, or any other sensitive or personally identifiable information (PII) in your comments or responses. If you have specific questions regarding an OPM activity or program, please contact the program point of contact listed at opm.gov/about-us/contact-us/. In addition, your activity on third-party websites is governed by the security and privacy policies of the third-party sites. Please note: certain information associated with your account may be made available to us based on the privacy policies of the third-party website and your privacy settings within that website. Each third-party website may have unique features or practices. You may wish to review the privacy policies of the sites before using them in order to understand how the information you make available on those sites will be used. You should also adjust privacy settings on your account on any third-party website to match your preferences. OPM uses non-government third-party tools and websites, including social media channels, to provide the public with information in more places and more ways than were traditionally available. Many of these platforms offer the ability for individuals to offer their comments. We encourage members of the public to offer these comments as they relate to the topics being discussed. The views expressed in the comments reflect only those of the comment’s author and do not necessarily reflect the official views of the Office of Personnel Management, its component agencies, or the Federal Government. We reserve the discretion to hide, delete or not allow comments that contain:
• Vulgar or abusive language;
• Personal or obscene attacks of any kind;
• Offensive terms targeting individuals or groups;
• Threats or defamatory statements;
• Links to any site;
• Suggestions or encouragement of illegal activity;
• Multiple successive off-topic posts by a single user or repetitive posts copied and pasted by multiple users, or spam;
• Unsolicited proposals or other business ideas or inquiries;
• Promotion or endorsement of commercial services, products, or entities; or
• Personally identifiable information that has been inappropriately posted. Visitor-generated comments (including username and any identifying information provided) on any and all OPM social media channels become publicly available, both at the time of posting and later, pursuant to FOIA/Privacy Act requests, as applicable. Under the Children’s Online Privacy Protection Act of 1998, persons under the age of 13 years old are not allowed to submit questions or comments. If you are a member of the media, please contact the OPM Office of Communications by calling 202- 606-2402 or emailing [email protected]. Visit opm.gov for information on how to send official correspondence to OPM. Any official policy, regulation, or other information will be published on opm.gov, whether or not it is simultaneously posted on third-party social media sites. Only the version published on an official OPM website may be considered official. If OPM likes or follows a third-party’s social media account, that should not be construed as an OPM endorsement of that third party. To view our entire Social Media Policy please see opm.gov.