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Forbes published a list of 17 major mistakes leaders make in digital transformation. The number one error? Treating the process like a hardware update instead of a people-focused transition.

We see this often. Organizations invest heavily in new tools but skip the alignment of their people. Then they wonder why the results don't match the investment.

Key takeaways from the report:

Buying tools without aligning teams.
Digitizing bad processes instead of fixing them first.
Assuming compliance means engagement.

After 25+ years, we know that the technology almost always works. The real challenge is the organization surrounding it. Success starts with people and process, not just the software.

Full article here: https://www.forbes.com/councils/forbescoachescouncil/2025/07/23/17-big-mistakes-to-avoid-when-pursuing-digital-transformation/

17 Big Mistakes To Avoid When Pursuing Digital Transformation Without taking a company's culture, people and goals into account, balancing new tech implementation with the realities of how teams work and adapt to it is a challenge.