Crossover Expo Speakers
Our educational series includes some of the brightest minds in the industry and from other areas of expertise the current lineup includes:
Dr. David Barker – former economist for the Federal Reserve Bank of NY – talking points on currency, gold and the global economy and your future. Jerry Whitehead – Founder of the Pawns
hop Consulting Group – Jerry will be delivering up a high level piece on current global trends in the industry today and what best customer service techniques you should be applying in your operations in real time to enhance the overall customer experience and your bottom line – a very custom piece created just for the EXPO attendees – a do not miss opportunity to hear it from the industry’s only globally recognized consultant. David Johns – former HR director for Cash America and founder of Value Pawn one of the most successful multi-store chains in history – the finer points on attracting, recruiting, selecting and maintaining the best talent possible for your business and your bottom line – A do not miss opportunity to hear it up close and up front from one of the most informed individuals in his area of expertise, David will be joined with Marvin Kidwell, a fellow counselor and Psychologist – emphasis in personnel management
Brad Huisken – Founder of IAS training, a high level sales and development trainer with decades of material and expertise. Brad is one of the most sought after educators in the space today, retail and pawn, another custom created presentation for the EXPO a presentation on the best points of sales and customer relationship management. David Geller – Master Jeweler – Jewelry Repair Training – How to train staff on how to offer, sale, and price jewelry repairs and more – a growing segment in the service sector in the pawn and retail space. Jamie Smith – Pawnbroker, author – Numismatics Specialist – A high level look at Numismatics, how and why you should be dealing in coins and bullion in your business to enhance your bottom line and attract new customers to your operation. Jack Brown – Mid States Refinery – AS an owner and operator of one of the nations’ largest metals refineries, Jack will be high-lighting the new level of high quality fake bullion and precious metals circulating today. Jack has the ability to properly identify and help to educate our attendees on who and what to be on the look at for as the level of sophistication increases globally in producing high-level replicates designed to rob you! Harold Dambrot – Pawnbroker Master – Graduate Gemologist – Triple MBA – Harold is one of the most outspoken and intelligent individuals in the industry today. His vast experience in the industry, diamonds, watches, bullion, operations, legislation and his outlook promises to be some of the best insight from some of the brightest minds this industry has ever seen, again, another do not miss opportunity to hear it from one of the industry’s own legends and brightest minds. Victor Guzman – Presto eCom Systems – Victor will be doing a piece on technology and the importance of it in your business today from point of sale data management to online presence and digital marketing, an exciting piece from an industry leader in the technology space. Steven Moore – ButterMilk Media – Web designer and social media engineer, Steve’s piece will be on the necessity of in store and online security and the dangers of open-net in your business today, a piece on the new forefront of cyber security and more. Dan Laube – NXT Technologies – Online Marketing, how online marketing drives NEW business in your stores and increases market share and bottom line, efficiently and effectively – a DO NOT miss opportunity as well from an industry online provider. Tony Gallo – Sapphire Protection – Much of what you need to know about staying alert, safe, and secure in your business – Pawnshops have become a desired target for criminal behavior on many levels, internally and externally. Woody Matthews – CPA – Accounting principles and your business, why good financial record housekeeping is so important for your business and new tax implications coming into place for you and your business as well, exploration of tax loop-holes and potential money saving techniques to consider – a high level look from an insiders perspective on better accounting and income tax management – Hugely beneficial piece presented only at the EXPO. David Sigerson – Attorney / Lobbyist – Florida Pawnbrokers Association, David will be presenting topic matter on how legislators work, how you can effectively navigate in time of crisis and not in time of crisis to protect your rights to do business, status update on Florida legislative activities as well. Joshua Davis – FPA president – Pawnbroker – Status of the Industry and the Florida Pawnbrokers Association today. Jerry Whitehead
8501 NW 77th ST
Tamarac, FL 33321 [email protected]
