Windows on Washington

, that is why we have designed our consultations, installations, and customer care experiences to minimize stress and provide every client with a fair and honest home improvement experience. It is important to us that you don’t feel that you were ‘sold to’ or pushed into anything you don’t want or need. Our in-home consultations are designed so that we can listen to your needs, understand your lifestyle, respect your budget, and provide a tailored solution that is right for you. With WoW, you can be confident there will be no high pressure selling tactics, just honest, helpful advice, so you can make an informed decision about what is right for your home. You need to invest in high quality, reliable products that stand the test of time and choose a home improvement contractor that you can trust to deliver on their promise to perform outstanding work. After more than 10 years in the home improvement industry, we understand the differences between various brands and we choose the products we offer very carefully. We have done a tremendous amount of research so you don’t have to, and we stake our reputation on this knowledge. Yes, we really do have the expertise. Many companies claim to be experts, making it difficult to know who you really can trust. We could tell you all about our intense training process for our staff and installers, but what speaks volumes about our expertise is what our clients say about us and the awards we have achieved, year after year. We are proud Angie’s Super Service Award winners, which we’ve now earned for seven consecutive years. We have an A+ rating with the Better Business Bureau and have never had one filed complaint. In addition, we have hundreds of positive customer reviews on Angie’s List, Customer Lobby, Guild Quality, Houzz, and Yelp. Communication is key. We understand that you may need guidance along the home improvement journey. That is why we have a comprehensive customer care process that will keep you up-to-date every step of the way from the time you first contact WoW to the time your project is fully complete. Our Customer Care Team works closely with you and your project manager, so you know your project status at all times. They have scheduled communications with you on a regular basis, so you will never be left wondering about the next steps or the timeline for project completion.