Washington University Adult Cochlear Implant Program

Cochlear Americas patients here is contact information and links to helpful information. the manufacturer is a great resource. They can send you new equipment (including a programmed processor) directly to your home.

Cochlear Americas
Website: www.cochlear.com/us
Phone: 800-483-3123
E-mail: [email protected]

Local Consumer Specialist:
Sara Chinnock
Phone: 314-324-8690
E-mail: [email protected]

This is also a great time to register or use MyCochlear. This site is a one-stop shop for everything Cochlear. You will have access to information about your devices, orders, insurance status, customer service, as well as product information and resources. Here’s the link:

https://mycochlear.com/

Cochlear has instructional and troubleshooting videos. You can use the link below then select your device. It has information about wireless streaming devices, phone connectivity and the app. You can also go to their YouTube channel, search Cochlear Americas.

https://www.cochlear.com/us/en/home/ongoing-care-and-support/device-support/nucleus-family/

Cochlear provides to access to all kinds of listening activities for all ages and levels.

https://www.cochlear.com/us/communication-corner

To connect with the Cochlear Americas Community:

http://www.cochlear.com/wps/wcm/connect/us/home/take-the-next-step/cochlear-connections

Cochlear Americas | Hear Now. And Always.

Med-El patients here is contact information and resources. The manufacturer is a great resource. You can order replacement equipment (including programmed processors) directly from the manufacturers.

Med-El
Website: www.medel.com
Phone: 888-633-3524
E-mail: [email protected]

Local Consumer Specialist:
Michael Douglas
Phone: 984-227-5658
E-mail: [email protected]

This is also a great time to register or use MyMedEl. This site is a one-stop shop for everything Med-El. You will have access to information about your devices, customer service, as well as product information and resources. Here’s the link:

https://us.shop.medel.com/

Med-El has instructional and troubleshooting videos. You can use the link below then select your device. It has information about wireless streaming devices, phone connectivity and the app. You can also go to their YouTube channel, search Med-El.

https://www.medel.com/en-us/support

Med-El’s blog provides to access to all kinds of listening activities for all ages and levels.

https://blog.medel.com/auditory-training-for-adult-cochlear-implant-recipients/

To connect with the Med-El Hear Peers Community

http://hearpeers.com/

Home Cochlear implants and hearing solutions from MED-EL—helping children and adults with hearing loss.

Today is National Cochlear Implant Day! Happy day to all our brave and amazing recipients.