Jennifer Brind

What You'll be Doing

You take a problem and turn it into a solution. Delivering amazing experiences brings a smile to your face and you find it very rewarding. You'll use your “get it done”, high-energy, professional approach to answer in-bound calls (and emails) from customers. You'll help people every single day by taking calls, actively listening to understand customers' needs, and answering questions.



As a TTEC Customer Experience Champion, You'll Enjoy:

• Competitive pay of $13 - 14.50 per hour plus night differential from 10 PM to 6 AM

• Fun, talented and witty teammates

• Knowledgeable, encouraging, and present leadership

• Family-friendly environment

• Free-spirited, theme-based employee events

• Diverse and community-minded organization

• Career-growth and lots of learning opportunities for aspiring minds

• And yes…all the competitive pay and benefits you'd expect

On a typical day, you'll

• Accept inbound calls from customers

• Effectively resolve issues or concerns

• Gather information from the customer to make appropriate recommendations for new products and services

• Deliver amazing customer service

Requirements:

Internet speed of 25mbps or greater.Go to fast.com to check your speed.

A modem with the ability to plug in an ethernet cord.

As a licensed Healthcare Insurance Agent you will:
• Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
• Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
• Open and maintain customer accounts and information
• Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
• Resolve customer technical issues with patience and understanding
• Identify additional needs customers may have and help them to upgrade products or services

You'll Enjoy:
• All license fees provided by TTEC as your employer
• Continuing education paid by TTEC
• Fun, talented and witty teammates
• Knowledgeable, encouraging, supportive and present leadership
• Family-friendly environment
• Free-spirited, theme-based employee events
• Diverse and community-minded organization
• Career-growth and lots of learning opportunities for aspiring minds
• And yes…all the competitive performance bonus opportunities and benefits you'd expect

To be eligible for this role you MUST
• Have >15 mbps internet speed as validated by FAST.com
• Ability to hardwire (ethernet) direct to your home router during your at home employment
• Router must be within close vicinity of your quiet, at home workspacely:

To apply:

https://www.ttecjobs.com/en/position/healthcare-insurance-agent-customer-service-springfield-missouri-united-states
OR
via text 'TTEC' to 97211 to connect with us