Mercy Hospital Springfield

We had a great start to National First Responders Day! 🍩☕🚑

A big thank you to I Love Springfield, MO! for stopping by our EMS Headquarters this morning with coffee and doughnuts.

Our EMS team cares for our community 24/7, and they are there for patients in some of the scariest moments of their lives. We always love hearing from those we've cared for and seeing community recognition for the work our EMS team provides. Thank you, Springfield!

Anytime you call 911, you might not realize it, but the person on the phone with you is actually the first person who can help if you're having a medical emergency.

Patience is one of our emergency medical dispatchers and she recently helped save a patient's life over the phone while EMS was on route. This patient had a severe injury and was bleeding seriously.

Recognizing the severity of the situation, Patience remained on the line and provided calm, clear and effective bleeding-control instructions. Thanks to her guidance, the caller was able to perform lifesaving interventions.

Patience has only been with us about a year, but her skills and calm demeanor in times of crisis have already helped countless patients. Soon, she'll be able to help patients in person. She was recently accepted to pre-nursing school, and she hopes to become a nurse.

Patience has several family members who are fellow first responders, and she's worked in health care since she was 16. It's often said that healthcare is a calling, and Patience is the perfect example of this.

Patience, thank you for choosing to care for your community. We are all in good hands with you on the team.