High 5 Reviews

Google added a new AI feature, and it may affect your sales.

It doesn't seem to work on every business, yet. But it worked on a few that I tried today.

Search for a business and then type the word "reviews" at the end.

Google will read all the reviews for that business, across the internet (not just Google reviews), and type up a detailed summary. There is even an "AI deep dive" mode.

Did Google turn on this feature for your company? If so, what did it say?

Do you have reviews on sites you didn't know about? Are old customer complaints still showing up?

Potential customers may use this feature to research a company before making a purchase. What will they find? How will you compare to your competitors?

I'm a reputation management specialist. If you want help ensuring your online reviews (Google, BBB, Facebook, Reddit, etc.) attract your ideal customers, contact me for a free consultation.

High 5 Reviews

Should you post your good reviews on social media? YES!
If your customers leave online reviews, that means they want the world to know what a great job you do. Your clients are actually making advertising content on your behalf!

It's also important to cross-promote your good reviews. If you get a review on Better Business Bureau, post it on Facebook, Twitter, and Google Maps. If you just leave it on BBB, only people who go to the BBB website will see it. But if you spread it around, everyone will know how great your products and services are.

And remember, at High 5 Reviews, we say, "It's not bragging if it's true!"

Another great review on the Better Business Bureau!

[Tony] and his team were excellent to work with in designing and building my new garage. Everyone was friendly, professional, knowledgeable, dependable and most importantly, kept their word start to finish, and for this earned my trust. I have a building of exceptional quality that exceeded my expectations and I look forward to working with [Tony] and his team again on future projects.
- Chris in Springfield MO

BBB Springfield