Certified Techs Auto and Diesel Repair

To our valued customers,

Due to the high volume of calls we have been receiving about our hours of operation during this pandemic, we would like to release the following.

These are trying times, but we will get through them together. We are considered an “Essential Business” and will remain Open for Business during the Shelter in Place. Travel to and from an “Essential Business” is considered “Essential Travel” and exempt from Shelter in Place restrictions, except for Social Distancing which remains in force at all times.

At Certified Techs Auto & Diesel Repair we closely follow local, state and federal governments’ guidelines to ensure each other’s safety and minimize the spread of the Coronavirus. We are following CDC and County Department of Health guidelines to protect you, our employees, and the public in general, and are taking steps that include, but are not limited to:

-Suspension of “Waiting” appointments, unless absolutely necessary.

-When in a vehicle, staff continues to wear gloves.

-Our staff will continue to consistently wash and disinfect all areas of the service shop and offices.

-We follow Social Distancing rules.

-We are practicing the “No offense, it just makes sense” non-handshake policy.

-Our staff will stay home if sick.

-We continue to wash hands frequently for at least 30 seconds.

***We encourage “touchless” vehicle drop off – drop off your vehicle before we open, or after hours. We will accept over-the-phone credit card payments. If you have any questions or concerns or would like to make an appointment, please give us a call and speak with us.***

This customer had his 2008 Dodge 2500hd towed into Certified Techs from another shop after reading our online reviews. He informed us that he was told injectors were the problem and had them all replaced elsewhere to no avail of fixing the problem. What we had discovered is that they had replaced all six of his injectors with sub-par, low quality, injectors. After a thorough inspection from one of our Certified Master Techs, the proper diagnosis had been brought to light. To give our new customer full comfort and satisfaction in our diagnosis, we called him back to the shop to come see and understand the problem for himself. What we had found was, what appeared to be, a T-Shirt stuck within the turbo intake (First picture). This shirt had seized up the turbo, along with causing the fins within the turbo to break off chunks of metal (Second Picture). He caught a lucky break when we were able to show him with confidence that all the metal chunks had been caught within the intercooler, and had not reached the engine. After we had repaired the vehicle per our diagnosis, we had discovered during our test drive that two of the low quality injectors from the previous shop had failed and needed replacement with the quality parts that we provide at Certified Techs.

In the following pictures you can see the uninstalled turbo, side by side comparison or turbos and intercoolers, and finished installation of both parts.