Professional Options
Professional Options is a leadership, management, policy and information technology consulting firm serving a global clientele. We provide strategic consulting, board and executive facilitation, and public policy advocacy.
05/14/2025
We talk a lot about what can do, but not nearly enough about how it makes people feel. And what that’s starting to mean.
Emotional design isn’t speculative anymore. It’s already here, unfolding quietly across millions of interactions.
Some AI companies simulate emotional presence, but don’t name it. Others, like , at least try to frame it.
I wrote about the emotional terrain of human–AI engagement and what it means to build with clarity, not confusion. It's not a warning, but a framework for doing so with care, clarity, and integrity. A living map...
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