APG Consulting

Just published this article on LinkedIn on the new realities of attracting and keeping customers. "Seller Beware." https://www.linkedin.com/pulse/article/20140915175014-23646787--seller-beware-the-new-reality?trk=object-title

"Seller Beware:" The New Reality It used be that the seller had lots more information than the customer. Not so now. In fact everything has tipped in the customers' favor. They have: way more information -- more than the seller in

Want to keep more customers? Tap the genius already inside your company. http://theapgconsulting.com/keeping-customers-tap-genius/

Keeping Customers: Tap Your Genius! - APG Consulting There is genius inside your company that knows better ways to keep your customers. You have people who are expert at the work of keeping customers.

Hey world: I stepped out and did something new: a guest blog. guest blog re and . Based on my experience of serving dinners on Saturday night. http://ow.ly/viB4h

Blog : Volunteer Appreciation: Lessons from the For-Profit World The statistics in the for-profit world are straightforward and clear: 64% of customers defect because they don't feel valued. ...

"To Sell Is Human: The New ABC's of Moving Others"

In the year 2000, one in nine (9) people in the U.S. workforce had a "sales" responsibility.

Fast forward to the year 2014: broadband networks are ubiquitous; more searches are done on mobile devices than desktop; over 1,000,000 mobile apps in the iTunes Store. How many people, in 2014, are employed in sales? It's the same: it hasn't changed. One in nine.

http://theapgconsulting.com/to-sell-is-human/

To Sell Is Human: The Age of Information Parity - APG Consulting It used be that the seller had lots more information than the customer. Not so now. How do we change our selling methods to reflect this new reality?