Baldwin DTC Services

Has anyone else noticed that WineDirect has taken away personal human phone support on the eCommerce side? I have been on chat and email for 3 days to solve two issues. Bots and ai don’t seem to be the answer for customer service always. This is such a bummer for a personal, hands on business that is the wine business.

My website is live!! www.rhitalbaldwin.com Looking for more community members to share leads with. Please reach out if you have a business/service that can be of service to small wineries or breweries that do DTC business!

Rhita L. Baldwin Providing professional contract sales and operations support, resulting in profitable efficiency.