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At Simplus, we drive results that matter for modern organizations by accelerating strategic, industry-focused digital transformation in the Salesforce ecosystem.
Hold, please!
Did you know that 33% of customers will not wait on hold at all? Studies also show that over 27% will wait one minute, and 75% of online customers expect a resolution within five minutes.
Long wait times, multiple call transfers, having to repeat information, and unclear policies and solutions all contribute to a lousy customer experience.
With Servitization as your compass and a single-source platform as your guide, four measurable contact center outcomes place the customer first. Here's how: https://shorturl.at/cvCO6
Simplus Infosys
12/01/2023
This year may go down in history as the year the tide shifted for fintech companies. 💲
We’ve been following these changes in the fintech space, and here are the Simplus TOP PICKS for trends that shaped the trajectory of the fintech industry this past year. Check it out!
https://shorturl.at/bMNR0
Infosys
11/28/2023
Poor user experience is often the result of choosing the wrong CLM platform and not adhering to the principles of excellent user experience during implementation.
In this article, Michael Martin, Delivery Director at Simplus, explains why the combination of a great CLM vendor and adherence to UX principles leads to CLM systems that drive adoption and maximize the return on your CLM investment. Check it out!
https://shorturl.at/cklM7
Simplus Infosys
11/27/2023
Partnering with a qualified team of expert trail guides ensures companies can:
🥾Navigate new trails to business strength
🥾Balance innovation and reliability
🥾Journey into a future that is masterfully directed, not just managed.
If you are ready to hit the road with a managed services partnership, here are seven ways the Simplus Managed Services team can ensure pleasant travels on your journey to business growth. Read more here: https://rb.gy/3thul4
Infosys
11/16/2023
Studies show that 77% of organizations already have scaled and accelerated digital transformation plans. But with this rapid pace comes plenty of potential pitfalls that can trip up innovation or cause ambitious business objectives to get lost on the trail. 🏔🥾
When you gear up with Simplus advisory support, your company can ensure it stays on the right path to data-driven, AI-supported, digital success. Here’s how: https://shorturl.at/fqvR1
Infosys
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