Sand Tech Computer Consulting & Repair LLC

We are hiring hybrid dispatch coordinatoe must be CT based

Dispatch coordinator
Must have microsoft product knowledge, excel, word
• Provides support, information, prioritization and coordination of assignments for field service personal
• Serves as the main point of contact for all service customers to ensure expectations are being met
• Handles decisions regarding the scheduling and movement of manpower and material
• Schedules and dispatches field labor force to meet customer requests and expectations based upon nature of call, urgency, contractual obligation, available resources and customer needs
• Ensures all service requests and dispatches are well documented, coordinated, prioritized and organized
• Reviews, processes and distributes all service documentation including service orders, timesheets, packing slips, purchase orders, accounts payable vouchers.
• Responsible to preparing documentation to invoice service orders
• Accounting for all time and material used
• Maintains timely set up and completeness of related job folders as assigned
• Utilizes, maintains and updates all employee, service call and customer information.
• Utilizes, where appropriate, all features including but not limited to service reporting, time stamping, and scheduling, etc
• May be responsible ordering parts including processing orders

Send resume to [email protected]

Sand Tech is currently seeking Traveling Cabling technician, who is cabling infrastructure certified, and/or 1 to 3 years of field experience in a wide range of technical areas. Individuals must be reliable, dependable, have strong communication skills, and professionalism. Business casual appearance and reliable transportation required to service clients and to reach assigned locations.

A Cable Technician welling to wear multiple hats, and work in a small team. working as a member of the project team, the Technician is primarily responsible for enhancing over-all jobsite productivity. The Technician is expected to have a fluent skillset and will assist with multiple aspects of the cable installation process; including pathway construction, Telecommunication Room build-out, cable terminations, and labeling.

Major Roles and Responsibilities

Must know how to Install CONDUITS.

Install cable pathway systems (cable trays, cable racks, J-hooks, or D-rings).

Install, terminate, label, and document horizontal, backbone and other cables

Dress and route cable into telecommunications closets, modular furniture, and other work areas

Build out telecommunication and equipment rooms

Fire-stop various types of cable penetrations

Test, troubleshoot, and document test results for cabling

Understands, adheres to, and promotes the Environmental, Health & Safety policies

Perform/prepare timely field reporting of asset usage as required

Perform other duties as needs arise

Maintain a professional appearance and demeanor

Maintain a satisfactory compliance with customer

Fiber optic experience is a plus

Other duties as assigned

Knowledge, skills, and abilities

Ability to understand and effectively explain every aspect of the structured cabling system including pathways, spaces, horizontal cabling, backbone copper, backbone fiber optic, cross and inter-connections, and testing. This includes understanding applicable codes, standards, and industry-best practices and the ability to differentiate between them and make recommendations.

Ability to choose the correct tool and methodology for the given task; for themselves and can help other team members do the same.

Ability to listen carefully to follow instructions

Ability to install, terminate and test low voltage cables (to include twisted pair cable, coax, power limited tray cable, standard & solid conductor low voltage cable)

Demonstrated aptitude for learning from senior team members

Exhibit a positive attitude

High attention to detail

Ability to meet deadlines

Willingness to work, days, night, and weekends as project requires

Self-motivated and excellent work ethic

Demonstrated teamwork and versatility in integrating into multiple work environments

Comfortable working with multiple project platforms (I.e Excel, Smartsheet)

Qualifications and Education Requirements

Must have a valid driver’s license

High School Diploma or GED

Industry certifications are highly desirable

1-3 years’ work experience in Structured Cabling preferred

Read, write, and understand English

Able to lift, carry up to 75lbs

Able to distinguish colors

Ability to travel nationally 90-95% of the time

Additional Notes

Probationary period of 90 days

Individual must be able to read and understand instructions in English as well as possess good verbal & written communication skills.

Individual must be able to pass a drug screening as well as meet background requirements. Individual must be available to work variable hours.

- Company vehicle and cell phone provided.

- paid time off.

- health insurance.

- BONUSES.

SEND RESUME TO [email protected]

Dispatch Coordinator
Full Job Description. Temp to Permanent
This is a Remote Work opportunity, preferred candidate to be located in Connecticut.
Two shifts available Hours are from 6am to 3pm and 9am to 7pm. Monday – Friday, with Weekend availability.
We are seeking an experienced Dispatch Coordinator to assist in the managing of field service technicians.
Access multiple databases to locate qualified technicians for onsite tech support
Communicate status and changes
Act as the primary escalation point
Manage field tech ETAs
Ensure all issues are resolved and resolution notes are comprehensive
Coordinate return visits for incomplete jobs
Provide Quality Assurance for all jobs
Professional phone skills
Outgoing personality; high energy; flexible
Positive attitude and desire to work hard while having fun on a team
Ability to perform well under pressure in a fast paced environment
Minimum two years of experience with Call Center
Proficiency using Microsoft products
Time management skills
Ability to pass Drug Screen and Background Check
Job Type: Full-time
Pay $16/hr - $20/hr

send resume to [email protected]

Few of our latest installs. We are hiring low voltage technician.

Come join our team, send resume to [email protected]