Ruby

Meet your CalBar–approved answering service.

We’re thrilled to share that Ruby is now the exclusive virtual receptionist and answering service provider of the State Bar of California!

If you’re new to Ruby, here’s a bit about us: We’re all about helping legal professionals and small businesses achieve more. Our friendly customer service experts use industry-leading training and AI-enhanced technology to answer your calls, save you time, and capture every opportunity. It all adds up to more business, more billable hours, and happier clients.

Why did CalBar choose to go exclusive with Ruby? In their words: “CalBar Connect partners with Ruby because of their longstanding commitment to supporting attorneys, meaningful lifetime discount for our attorneys, and people-first approach.”

Read the press release for more: https://www.prweb.com/releases/calbar-selects-ruby-as-exclusive-virtual-receptionist-partner-serving-the-largest-population-of-legal-professionals-in-the-us-302687451.html

Every Ruby customer has access to the following features, for no additional fees:
- 24/7 English and Spanish service
- Unlimited call forwarding customizations
- Unlimited user profiles
- Direct API integration with platforms like Clio, 8am MyCase, and more
- Lead qualification and intake
- Payment processing
- AI enhancements, including call transcripts and caller sentiment analysis
- Instant notifications
- Appointment scheduling
- Outbound calling
- And more!

Best of all, CalBar members can use promo code CALBAR to save 7% on any Ruby plan! Learn more and get started at http://ruby.com/calbar or call us at (844) 280-7829.

Still thinking about Clio Con.

Incredible conversations, a buzzing booth, and meaningful discussions with law firms focused on delivering better client experiences. Clio Con was a powerful reminder of how much thoughtful communication still matters in an increasingly digital legal landscape.

A proud moment seeing our VP of Sales and Partnerships, Anne Marie, featured in the official recap. These are the conversations that shape how firms connect with clients, build trust, and grow with intention.

Events like this reaffirm why connection sits at the heart of everything we do at Ruby.

Curious to see it in action? Watch the recap and discover the magic of Clio!
https://www.youtube.com/watch?v=poh8F1oMwmk

Pack your briefcase, legal pros — we’re headed to CLIO Con later this week! ⚖️

Stop by booth 211 to meet Ellie and Anne Marie to see how Ruby can double your billable hours (without cloning yourself).

Live demos, friendly faces, and a peek behind the scenes at how we keep your calls answered in 10 seconds or less.

See you soon, Clio crew! 💼✨

🏠 Roofers, this one’s for you! 🏠

Ruby’s very own Jack Bizon hit the mic on the Dave Sullivan Roofer Show (The Roofer Coach) to drop 5 game-changing tips every roofing business needs.

From turning missed calls into booked jobs to building the kind of customer experience that wins repeat business, Jack shares the inside scoop on how roofers can level up and grow.

Don’t miss it—this episode is packed with strategies you can put to work right away.
https://www.youtube.com/watch?v=YIQdgapkuj8&utm_campaign=8604011-social-media

💸 Bad customer service is costing small businesses more than you might think.

📉 According to research:

-96% of consumers say customer service impacts brand loyalty.
-78% have backed out of a purchase due to a poor service experience.
-It takes 12 positive experiences to make up for just one unresolved negative.

For small businesses, every call is an opportunity—or a missed one. And if you're not available when customers reach out, they won't wait around. They’ll move on.

That’s where Ruby comes in.
We make sure your business never misses a call, a first impression, or a second chance.

✅ Real, friendly receptionists—available 24/7
✅ Professional call handling that reflects your brand
✅ Lead capture, appointment scheduling, and message delivery in real time
✅ Seamless integration with your existing systems

Still wondering if a virtual receptionist is right for you?

We break it all down—pros, cons, and everything in between. Read our blog linked in the comments and discover whether a call answering service is the right move for your small business.