HealthX Group

When outside influences disrupt the lives of our patients and strain our ability to deliver care, it can also present an opportunity.

The HealthX Group offers cost efficient Telehealth tools that are EMR agnostic, pay-per-patient usage models that can scale as you grow.

Learn more: https://healthxgroup.com/services/telehealth-technology

Before you click this button...

Healthcare customers have been trained to research and self-manage everything up to scheduling an appointment, and then relinquish consumer behaviors when they become a patient and their options are limited by urgency, accessibility, or proof of insurance.

We can do better. There needs to me more choices, options and co-ownership of the patient intake process.

https://healthxgroup.com/cx-px-begins-with-patient-intake

CX/PX Begins with Patient Intake - HealthX Group It’s time to take an objective look at the intake process from the perspective of the healthcare customer. The HealthX Group can help.

Oh... the parodies.

Transforming healthcare will not be easy. But is there anything that could be more necessary?

https://fb.watch/cGuuajlr79/

It’s a joke but also it’s kind of not 😂🤦‍♂️ #us #america #health #healthcare #doctor #insurance #adulting

The patient journey may be predicated on an episodic need for care, but customer service is about the support we offer before and after. It’s about anticipating needs and addressing them in advance, and providing direction and removing barriers to care.

https://healthxgroup.com/customer-service-and-the-patient-journey

Customer Service and the Patient Journey - HealthX Group Provide direction and remove barriers. Anticipate what patients will need (from first step to next steps) and where they might get hung up.