SunUp America

NOW
Outside Sales
next week
Text or call 602-336-2410
[email protected]

SunUp America believes in providing the highest customer service to all of our customers. We are a Solar and HVAC company serving the entire State of Arizona, based out of Phoenix, AZ. Our company is growing and looking for the newest member of the team.

Customer Service Ambassador Job Responsibilities:

Serves customers by providing product and service information and resolving product and service problems.
The Customer Service Ambassador will act as a connection, providing product/services information and resolving developing challenges that our clients might face with precision and competence.
Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.
Handel high amounts of incoming calls.
Build sustainable relationships of trust through open and interactive discussion.
Maintains customer records by updating account information.
Ability to multi-task, prioritize, and control time effectively.
Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting, and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
Respond to incoming communication via telephone, text, email, and instant messaging service.
Respond to and resolve any review challenges.
Assist Department Director as assigned
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.
Working in Phoenix near the airport, public transportation is close to the office. Working hours Monday to Friday 8:00 am to 5:00 pm. We do offer an hour lunch based on the office needs of the day.

Customer Service Representative Qualifications / Skills:

Wear a smile
Upbeat personality
Strong work ethic
Strong attention to detail
Like Problem-solving
Interested in Resolving conflict
Strong Phone administration skills and active listening Capabilities
Ability to work independently and as a member of various teams
Comfortable working with computers
Ability to learn and understand third party software programs
Knowledge of Google workspace
Knowledge of DropBox
Proficient in Microsoft Word, Excel, and PowerPoint
Solar experience or knowledge is prepared but not required.
Knowledge of Arizona, Nevada, Texas
Strong documentation skills
Ability to analyze information
Multi-tasking
Education, Experience, and Licensing Requirements:

High School Diploma, GED
Familiarity with office software and phone systems is a plus
Previous experience, especially in Customer Service and Solar
Are you ready for the next chapter in your career to apply today to become a part of SunUp America’s growing customer service team?

SunUp America is currently looking to hire solar installers to help with our overload of Arizona installation projects! Must be willing to travel to any project within the state of Arizona! We have constant work for any qualified installer!

* Most competitive pay in the industry! Pay is determined by experience.

Example of The Opportunity Waiting For You (These are real payments to our installers):

The crew's last week's pay!

Crew Lead - $2,506
Roof Lead - $1,259
Installer 1 - $1,096

RESPONSIBILITIES:
• Quality and safe practices during solar installation
• Helping maintain a clean and safe job site during and after construction
• Performing a variety of tasks using a variety of general and power tools
• Represent the company with respect, dignity, and professionalism
• Be dependable. Show up on time and ready to learn

PHYSICAL REQUIREMENTS:
• Must be comfortable working on various roof heights, slopes, and roof types safely
• Must be able to work in extreme environments (example: hot sun, cold outdoor weather, crawl spaces, etc)
• Must be able to lift heavy modules and inverters safely
• Ability to set up and secure extension ladders

WHAT WE OFFER:
• Full crews encouraged to apply, we pay MORE!
• $700.00 to $1,200.00 (Depends on experience)
• Weekly Pay!
• Medical Benefits, Vision, Dental, Life Insurance
• Growth & Advancement Opportunities!

SCHEDULE:
• 10-hour shift
• Monday to Friday

EDUCATION:
• High school or equivalent (Preferred)

EXPERIENCE:
• Construction: 1 year (Preferred)

WORK LOCATION:
• On the road