Engage

"You can’t eliminate the impulse to help. What you can do is channel it. That means having pre-designed roles for spontaneous volunteers, just-in-time training that can be delivered in minutes rather than weeks, and clear communication about what help is actually needed and how to provide it safely."
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Challenges with Spontaneous Volunteers - Karen Knight Volunteer Management Consulting There are a number of challenges, sometimes serious ones, with spontaneous volunteers. That doesn't mean you should push them away.

Out now!
🌏 "As AI becomes embedded in volunteer programs, the question is no longer how it changes workflows, but what organizations must put in place to use it effectively and responsibly. Those expectations extend beyond the experience itself and into how organizations design and govern these systems."

The Impact of AI on Volunteering Workflows and User Experience When it comes to the user experience and digital volunteering workflows in Volunteer Engagement, what is needed and what has changed with the introduction of AI? Ahead of the Curve’s Sam Fankuchen dives into these dilemmas and more in this issue, and delivers a surprise or two.