Ovation

Boston, you were wicked good to us! 🦞

What an incredible two days at the 2026 Restaurant Marketing Workshop! Huge thanks to everyone who joined Ovation's Julio Arevalo and an amazing panel for How to Have a 5-Star Guest Feedback Program. 🎤⭐

We tackled one of the biggest challenges restaurant marketers face. What do you actually do with all that guest feedback?

Big shoutout to our incredible panelists:
🍽️ Marc Howland, Founder & CEO at Breadless
🍽️ Pedro Uchoa, Partner & CEO at TAP

Great guest feedback programs don't just collect reviews. They drive retention, revenue, and loyalty. 🙌

Thank you to the RMW team for putting together such a great event and to Toast for the incredible venue. Boston, it's been real. 👋

Good food fills seats. We fill them again. 🍕 Stop by the booth to see what we mean. 👀

The Ovation team is heading to the National Restaurant Association Show in Chicago later this week, and we'd love to see you there! 👋

Find us at 📍 Booth #5534 in the North Building and see how leading restaurant brands are using AI to turn guest feedback into stronger ratings, higher guest retention, and measurable revenue growth.

Come meet the team:
Mike Rabinoff | Julio Arevalo | Aaron Jocano | Collin Tees | Jake Levine | Amanda Spradlin | Zack Oates

See you at McCormick Place! 🙌

🎉 RLC takeaway: alignment drives results.

The strongest brands are not separating marketing and operations. They are connecting them through guest feedback, reviews, and real-time insights to drive repeat visits and measurable results. 💡📈

That was the focus of Ovation CEO Zack Oates’ session alongside Kyle Archer (Cheba Hut), Frank Paci (Newk’s Eatery), and CJ Ramirez (Dog Haus). Huge thanks to the group for such a great conversation!

From the session stage to arcade games and a night at the ballpark, RLC delivered on every front! 🎮 ⚾ ✨

Appreciate everyone who stopped by Booth #101! Now it’s all about putting these insights into action. 🙌