Televox

The call volume. The paperwork. The missed follow-ups.
No wonder staff are burned out and patients feel disconnected.
But here’s some good news:
✨ When patients are given simple self-service tools, everything gets easier.

They show up prepared.
Staff get time back.
And care feels more seamless.

Read how it’s working right now in our latest blog:
https://hubs.li/Q03Fl6FF0

Independent practices face the challenge of caring for patients while also managing the day-to-day demands of running a practice. It’s a tough balancing act, and there’s little time or room for inefficiencies. One area that often gets overlooked is patient communication, and when handled manually, it can strain staff resources and leave patients feeling out of the loop.

In this Medical Economics article, Chuck Hayes explains how automated tools can be leveraged for more efficient practice management. Read on: https://hubs.li/Q03Fgdc80

How to drive vital care with proactive patient communication Private practices can use automation to close care gaps, improve outcomes, and deepen patient trust

We have exciting news to share! 🎉
TeleVox has been awarded a national group purchasing agreement with Premier Inc., a healthcare leader serving thousands of providers across the country.

Premier members will have access to special pricing on the TeleVox solutions that help build stronger connections between patients and providers.

For over 30 years, TeleVox has helped healthcare organizations connect with patients in smarter, more meaningful ways. This partnership allows us to extend that mission—bringing our innovation, expertise, and proven technology to even more care teams to improve access, communication, and outcomes.

Full announcement here: https://hubs.li/Q03ClgGt0

The next evolution of AI is here, and it’s agentic. But what does that mean for healthcare?

Our COO, Rebecca Jones, breaks it down in her latest piece for Unite.ai, exploring how AI that acts (not just analyzes) is transforming patient engagement, streamlining operations, and redefining the care experience.

Read more insights here:
https://hubs.li/Q03B6_jM0

AI That Acts: Preparing CX Systems for the Agentic Era AI is everywhere in CX and contact centers right now. From virtual agents to real-time analytics, it’s clear that intelligent systems are beginning to reshape how brands serve, support, and engage customers. But with all the experimentation, one challenge is becoming increasingly visible: most org...