Boatyard

🏆 We won an award.

Boating Industry just named Boatyard's AI Status Updates a Top Product of 2026.

Here's what it does: the system tracks your technician activity, prompts the service manager when there's a relevant update to share, drafts a professional update for your customer, and waits for you to review and hit send. The customer hears from you before they ever have to ask.

Never miss a great customer service opportunity again.
→ See how it works: https://info.boatyard.com/features/boatyard-ai-status-updates

Thank you to Boating Industry and all the judges!

In Boatyard, AI isn't bolted on— it's built in, so you see the benefits in real time. Here's an example:

One work order. Three techs. Two shifts. Six sticky notes.
Customer calls for an update. How long will they sit on hold while you hunt everything down?

Problem solved with our new AI Order Summaries in Boatyard. Get a complete update on a work order's status in one click.

Learn more about this new tool on today's blog: https://boatyard.com/blog/post/AI-order-summary-for-marine-service-management-software/

Ever had a customer call and spent 10 minutes clicking things and shuffling through papers just to figure out what's going on with their boat?

Same.

That's why we built the Customer Activity Feed: one chronological view of every order, estimate, invoice, payment, message, inspection, form, and photo tied to a customer. Front and center on their profile page.

No more "let me check on that and call you back." Just the full story, the moment you need it.