iB4e Coaching

𝗛𝗼𝘄 𝘁𝗼 𝗟𝗲𝗮𝗱 𝗪𝗶𝘁𝗵 𝗔𝘂𝘁𝗵𝗲𝗻𝘁𝗶𝗰𝗶𝘁𝘆

In this episode, I sit down with Jesse Johnson, counselor, coach, and author of the book "Transcendents" to talk about what it means to lead with authenticity and live in alignment with your values. Enjoy the episode here: https://podcasts.apple.com/us/podcast/how-to-lead-with-authenticity-episode-295-jesse-johnson/id1553064486?i=1000739504910

The Courage to Lead is available on Spotify, Apple/iTunes, and wherever you get your podcasts.

𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴 𝗯𝘆 𝗢𝘀𝗺𝗼𝘀𝗶𝘀

I've never really understood this, but I hear it a lot. A contractor says, “We train people by having them ride along with another employee and watch what they do. They figure it out.”

That works... until it doesn’t.

I worked with an electrical contractor who couldn’t understand why new hires kept making the same mistakes. He was hiring good people, paying well, and giving them time to learn. But learning through osmosis meant everyone learned something different.

Some picked up good habits. Others picked up shortcuts. And the owner spent his days correcting work instead of growing the business. That's bad for your profitability and could be really bad for your reputation.

The issue wasn’t talent—it was a lack of documented expectations.

What I do is help contractors turn tribal knowledge into simple SOPs that clearly answer:
• How do we do this?
• What does “done right” look like?
• Who owns the outcome?

SOPs shorten the learning curve, reduce frustration, and protect quality. They also make it much easier to hold people accountable because the standard is written rather than assumed.

If you want to learn more about SOPs for your business, schedule a free consultation: www.TimeWithCoach.com.