ICMI

Most marketing channels generate impressions. ICMI Contact Center Expo generates conversations with people who can actually buy.

Engage with contact center leaders responsible for technology investments, customer experience strategy, workforce optimization, AI adoption, and operational performance.

✅ 80% are Managers or above
✅ 87% have 6+ years of contact center experience
✅ 34% have 20+ years of contact centre experience
✅ 56% are running operations with 50+ call seats

Meet them this fall in Orlando. Secure your booth today: http://spr.ly/6186B8UwLa

📢 Don't miss the exclusive behind-the-scenes Site Tours at ICMI Contact Center Expo in Orlando!
Go beyond the playbook with interactive Q&A sessions where contact center leaders share the real challenges, pivots, and wins that shaped their operations.

The Site Tours are filling up fast - bring the whole team for an unforgettable experience. Groups of 3 or more save 25%!!🙌

Learn More: http://spr.ly/6181B87ncf

🚀 Master critical skills before ICMI's Contact Center Expo begins, October 26-29.

We're offering 6 intensive, 2-day training courses in Orlando:
🤖 AI in the Contact Center (includes certification)
📊 Advanced Workforce Management
🎯 Contact Center Senior Leadership
👥 Contact Center Management
📈 Foundations in Contact Center Metrics
💪 Supporting Operational Excellence/Unlocking Coaching Potential

Small classes. Expert instructors. Strategies you can use immediately.

Space is limited—register today 👉 http://spr.ly/6183B8ZMDZ