IMR Inc.

Over the last two years, 95.6% of shops - regardless of size - reported more hybrid electric vehicles coming in for service.

Medium-sized shops with 4-7 bays had the highest increase of hybrids in the shop, at 97.2%

Read the full Insight for more on the impact of hybrid and battery electric vehicles at independent repair shops:
https://bit.ly/3VxO0Xu

Wondering what portion of the average independent repair shop's business is made up of battery electric vehicles (BEVs)?

According to our latest survey results, approximately four vehicles out of every 100 serviced are battery electric (3.9%). Additionally, 54.6% of independent repair shops report servicing BEVs at their location.

Read more from the full Insight below.
https://bit.ly/3VxO0Xu

We asked independent repair shops how often they would go to an another supplier, other than their first call, for national branded parts.

The results may surprise you. Of those surveyed, 0% of shops said that they always or never go to a second supplier for national branded parts. Whereas 10.3% said they did so frequently, 66.7% said they did occasionally, 17.9% said rarely and 5.1% said very rarely.

Read more from our latest Insight below.
https://bit.ly/3Te4xOL