Loyalty Summit CXM

“Executive Interview – Claudia Infante, Chief Data Officer - Margaritaville”

In Episode 39, Loyalty Summit Global Chair David Feldman and Chair of Loyalty Summit CXM Los Angeles, Phil Rubin, chat with Claudia Infante about how Margaritaville is engaging and balancing the loyalty game in a non-traditional way to capture emotion and connection to enhance revenue and profitability

Apple Podcast: https://buff.ly/40k75zP

Spotify: https://buff.ly/40f1cDY

“MEGA EPISODE – Airline Loyalty Updates with Gary Leff”

In Episode 37, Loyalty Summit Global Chair David Feldman caught up with loyalty thought leader and frequent flyer program expert Gary Leff to talk about this week’s big loyalty program updates and announcements from Alaska Airlines , American Airlines , and Southwest Airlines.

Apple Podcast: https://buff.ly/3Pl83Xv

Spotify: https://buff.ly/41F7vTE

“Event Preview – Loyalty Summit CXM Los Angeles”

In Episode 35, Loyalty Summit Summit Global Chair David Feldman and Chair of Loyalty Summit CXM Phil Rubin, preview the upcoming Loyalty Summit CXM in Los Angeles and discuss current trends that you can expect to see in the discussions at the event

Apple Podcast: https://buff.ly/41BJIUH

Spotify: https://buff.ly/49ou54s

“Executive Interview with Caitlin Wildenstein from AKA Hotels”

In Episode 30, Guest Host Dave Andreadakis caught up with Caitlin Wildenstein from AKA Hotels at the Loyalty Summit in Chicago, where they chatted about loyalty at AKA Hotels, tips for loyalty in the travel industry, and the challenges of working parents.

Apple Podcast: https://buff.ly/487Pkac

Spotify https://buff.ly/3NrTnVu

“An Inside Look at the VivaAerobus Doters Loyalty Program”

In Episode 29, Guest Host Nik Laming chats with Pablo Sordo from VivaAerobus at the Loyalty Summit in Chicago, where they explore the growth of the Doters loyalty program and how it is engaging younger, less frequent travelers.

Apple Podcasts: https://buff.ly/3YfwYRr

Spotify: https://buff.ly/3NeEPIJ