Lifetime Learning by Ball State

The healthcare workforce gap isn't just about doctors and nurses anymore—it's about the allied health professionals who keep our systems running.

Indiana's aging population and healthcare worker burnout have created a structural shortage that demands new skills:

🔹 Conflict Resolution – De-escalating high-stress situations with patients and families
🔹 EHR Interoperability – Navigating complex electronic health records across systems
🔹 Soft skills like Empathy & Resilience – Clinical competencies that prevent burnout and improve care – and Telehealth Manner – Conveying compassion and detail through a screen

At Lifetime Learning by Ball State, we're building practical pathways into these critical support roles. Our healthcare training programs—including our Bilingual Clinical Medical Assistant pathway —equip learners with employer-aligned skills that meet today's demand.

Serving learners statewide with online coursework and on-site clinical experience hours through a network of partners.

Register: https://tinyurl.com/386vjfm8

Ready to earn your PMP® certification? 🎯
Our fall cohort gives you ALL 35 contact hours required to sit for the exam—delivered live online in just 3 weeks.
✅ Essentials of Project Management (14 hrs) – Oct 26-27
✅ Advanced Project Management (14 hrs) – Nov 2-3
✅ PMP/CAPM Exam Prep (7 hrs) – Nov 10
Live. Interactive. Results-driven.
Take all three for $1,000 or choose individual courses starting at $200.
📅 Classes fill fast—secure your spot today! https://lifetimelearning.bsu.edu/products/Essentials-of-Project-Management

🏛️ Strengthen Your Impact in Public Service

Trending programs for nonprofit & public sector professionals:

✅ Certified Public Manager (CPM)® – Fall cohorts forming now! Indiana's premier leadership credential for government professionals. Available in Valparaiso, Fishers, and Fort Wayne.

✅ QuickBooks for Nonprofits – Manage budgets with confidence through our Professional Bookkeeping with QuickBooks course.

✅ Social Media Branding for Mission-Driven Orgs – Amplify your message and reach more stakeholders by strengthening your online brand.

✅ Customer Experience Excellence (CXX) – Deliver better constituent services with proven CX strategies. Perfect for arts & cultural, tourism & hospitality, and sports sectors. Custom cohorts available!

👉 Ready to elevate your professional skills? https://lifetimelearning.bsu.edu/catalog?pagename=All-Programs