Milwaukee County Transit System
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This account is actively monitored Monday-Friday, 8 a.m.-4:30 p.m., except major holidays. With 320+ buses and a dedicated team of approximately 1,000 employees, MCTS works hard every day to connect our community to jobs, education, and life with essential transit services. Sign-up for Rider Insider to get the inside scoop on the latest rider news and service changes at RideMCTS.com/RiderInsider.
06/15/2026
A great bus operator does more than get riders to where they need to go.
While driving the CONNECT 1, MCTS Operator Alfonso A. noticed a person who is blind needed help crossing the street to board another bus. He safely guided the passenger using proper sighted-guide technique he learned in training, helped them board, and made sure they were settled before returning to his route.
A rider who witnessed the moment shared:
"That driver didn't just do a great thing, he did it in the best possible way and with a cheerful countenance."
Thank you, Alfonso, for going above and beyond to make our community more accessible, one ride at a time.
06/11/2026
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1942 N 17th Street
Milwaukee, WI
53205
