Open Intelligence
Share
Open International provides technology solutions, on-premises or in the cloud, that helps telecommunication and utilities service providers meet their goals and implement innovative business strategies. Open’s solutions have allowed our clients to stay on top of their industry’s biggest challenges by giving them the agility to act on current-day and future problems. We believe that through truly g
What if you could stop revenue loss before the bill is overdue?
Most utilities still act only after a payment is missed. Smartflex flips that.
🔹 88% of debt recovered in the preventive phase
🔹 $800K saved in avoidable field dispatch costs
🔹 37% of payments are now self-service
Not collections. Intelligent revenue operations. See how: https://hubs.li/Q04pWbsR0
06/30/2026
Reactive collections models have reached their limit. Utilities are facing a financial reality that traditional reports simply don't capture: revenue isn't lost at the collections stage, it leaks long before, through metering errors, retained billing, and data that no one is processing in time.
The organizations protecting their cash flow aren't fixing their collections. They're changing their architecture. Do you know where your revenue is going? See what leaders need to know: https://hubs.li/Q04mSPMz0
🎉We are Smart Innovators!
We’re proud to share that Open has been featured in the 2026 Smart Innovators: Utility Customer Platforms report by Verdantix, a global research and advisory firm specializing in enterprise technology.
The report analyzes the emerging utility customer platform market, where CIS and billing, customer engagement, utility CRM, and DER/flexibility capabilities are converging to support the next generation of utility operations.
For utility decision-makers, replacing a customer platform is no longer just a brand or technology selection. It is a strategic decision about whether their current foundation can support the transformation ahead or become the ceiling that limits it.
Open’s inclusion reinforces Smartflex’s role as a comprehensive platform for modern utility customer operations, helping utilities connect customer management, billing, engagement, data, and operational workflows in a more integrated way.
Discover the Smartflex capabilities highlighted in the report: https://hubs.li/Q04mR___0
are being asked to modernize faster, improve customer experience, and scale AI readiness while many still manage billing, service, field operations, and customer data across disconnected systems.
That fragmentation creates avoidable cost and slower ex*****on. A unified platform helps utilities natively connect all customer operations, automate workflows, improve visibility, and respond faster to change.
Our latest article explores why this shift is becoming a strategic priority: https://hubs.li/Q04f4gmW0
Click here to claim your Sponsored Listing.
Category
Contact the business
Telephone
Website
Address
13019 Mar Street Coral Gables
Miami, FL
33156
Opening Hours
| Monday | 8am - 6pm |
| Tuesday | 8am - 6pm |
| Wednesday | 8am - 6pm |
| Thursday | 8am - 6pm |
| Friday | 8am - 6pm |