UW E-Business Consortium

We’re excited to welcome Mindy Geisser, Chief People Services Officer at Savers Value Village, as a featured speaker in the People Track at this year’s UWEBC Annual Conference!

Mindy leads Savers Value Village’s people strategy, focusing on attracting, developing, and retaining engaged teams that are deeply connected to the organization’s purpose and impact. With more than three decades of global HR leadership experience across technology, real estate, consumer, and industrial sectors, she brings a powerful perspective on building high-performing teams, strengthening culture, and enabling people-centric growth.

Join us at the Annual Conference to hear Mindy’s insights on leadership, culture, agility, and employee engagement.

Register now: https://uwebc.wisc.edu/conference/

We're excited to welcome Justin Robbins, Founder & Principal Analyst at Metric Sherpa, to the UWEBC Annual Conference!

With more than 20 years of experience in leadership, operations, and customer experience, Justin has worked with organizations worldwide to strengthen their CX strategies, optimize operations, and deliver measurable results. His expertise spans contact center operations, workforce training, quality assurance, multimodal interaction design, and global customer experience standards.

As the founder of Metric Sherpa, Justin focuses on the intersection of human connection and technology, helping leaders navigate an evolving customer service landscape while keeping people at the center of the conversation. Known for making complex topics approachable and actionable, he equips organizations with strategies they can put into practice immediately.

Don't miss the opportunity to hear from Justin Robbins! Register Now! https://uwebc.wisc.edu/conference/

We're excited to welcome Zendesk as the newest member of our UWEBC Community!

A leader in customer service and AI-powered engagement, Zendesk empowers organizations to build stronger relationships with their customers through seamless communication, intelligent automation, and innovative support solutions. Their work is helping redefine what exceptional customer experiences look like in a rapidly evolving digital landscape.

At UWEBC, we believe that bringing together organizations that are shaping the future creates opportunities for meaningful collaboration and shared learning. We're excited to have Zendesk as part of our growing network of industry leaders!