Dane County 911

For more than a year, investigative journalist Byard Duncan from the "Reveal" program traveled the country for an in-depth report on the current state of 9-1-1 across America. The program, which aired on NPR stations across America, includes a report from NENA's most recent 9-1-1 Goes to Washington advocacy event and highlights NENA members' advocacy for NG9-1-1 funding and reclassification of 9-1-1 telecommunicators.

Listen to the hour-long report here:
🔗 https://revealnews.org/podcast/911-emergency-response-calls-understaffed-dispatchers-hold-type-investigations/

As we wrap up the week, we want to take a moment to recognize and thank our true first responders—our dispatchers.

They may not always be seen, but they are the calm voice in chaos, the steady hand behind every call, and a critical link in every response. Their work saves lives, supports our officers, and keeps our communities safe every single day.

Thank you to all of our incredible dispatchers—we appreciate everything you do!

This has been a busy week for emergency services, and we want to recognize our partners at Dane County 911 and dispatch centers throughout Dane County for all of their hard work. These men and women are often the first person to receive a call for help and play a critical role in protecting public safety. We thank them for all they do!

April 12-18 is National Telecommunicators Week.