Computing Doctor LLC

Keep yourself safe from new fraud scams

With the recent news about a few bank failures, many vendors are updating their banking information. Scammers are using this moment of change to take advantage of unsuspecting customers. By preying on common anxieties, fraudsters can trick you into sending money to a phony bank account or providing your personal banking information.

Remember to stay calm and be skeptical of banking update requests. By following these tips, you can keep yourself safe from potential scams:

-Don’t click on anything in an unsolicited email or text message asking you to update or verify account information.

-Never send funds to a merchant until you can confirm that the request to change a payment destination is legitimate, like a statement from them or a verified customer service phone number.

-Don’t rely only on caller ID to confirm someone’s identity, as scammers can compromise that too.

-Look up the company’s phone number through a legitimate source like a statement provided by the company, and don’t use the number a potential scammer is providing.

-Take your time. A legitimate banking associate will never pressure you to immediately make a decision. They’ll provide you with all the necessary information and specific time frames to make your decision.

-When in doubt, hang up the phone and call your banking service team directly. You may call them at the number listed on the back of your debit or credit card and bank statement.

Here are some additional resources to learn more about avoiding potential scams and fraud from Capital One:
Scam education
https://www.capitalone.com/digital/scam-education/

Help avoid falling victim to business email compromise (BEC)
https://www.capitalone.com/learn-grow/business-resources/understanding-bec-and-how-to-help-protect-against-it/

How to avoid and prevent different types of phishing
https://www.capitalone.com/learn-grow/privacy-security/how-to-avoid-phishing/

Cybersecurity and Infrastructure Security Agency (CISA) guidance
https://www.cisa.gov/news-events/alerts/2023/03/15/beware-bank-related-scams