Retail Sages

Expanded Amazon Email Campaigns Coming Soon

During the recent Accelerate conference, Amazon announced an exciting improvement to Amazon Customer Engagement tool: the ability to personalize marketing campaigns and target customers based on attributes, such as product interest and brand loyalty.

Expanded Amazon Email Campaigns Coming Soon During the recent Accelerate conference, Amazon announced an exciting improvement to Amazon Customer Engagement tool: the ability to personalize marketing campaigns and target customers based on attributes, such as product interest and brand loyalty. The new Amazon Tailored Audiences feature will al...

Now You CAN Tackle those Critical Amazon Product Reviews

We all know Amazon has extremely strict policies on contacting customers. That's what makes it all the more frustrating when you receive a 1, 2 or even 3-star review on your products for issues that seem to have a simple resolution.

Until now there was very little you could do for negative reviews that did not violate Amazon's ToS (which very few do).

That has now changed as Amazon recently rolled out a new feature for brand owners that allows limited, templated contact to customers who have given your products poor reviews.
https://retailsages.com/blogs/news/now-you-can-tackle-those-critical-amazon-product-reviews

Now You CAN Tackle those Critical Amazon Product Reviews We all know Amazon has extremely strict policies on contacting customers. That's what makes it all the more frustrating when you receive a 1, 2 or even 3-star review on your products for issues that seem to have a simple resolution. Until now there was very little you could do for negative reviews t...