Irondequoit Appliance Repair

It's been too long since our last

Lets talk about what to do in preparation of a service call. There are a few instances where I walk into a house, and the homeowner is trying their best to be helpful, but really it is delaying diagnosis or skewing the result. Here are some things you can do to best prepare for a service call:

Noise- Appliance repair requires all 5 senses, including hearing. Don't schedule an appointment during band practice (yes this happens), renovations, etc.

DIY attempted- I cannot effectively diagnose if the appliance is in pieces. If you take it apart, put it all the way back together. The appliance should be in an operable state (less the reason I am there) at the time of your service. Time spent reassembling an appliance may affect your price.

In use on arrival -Don't have a load in the washer/dryer/dishwasher going already as I arrive. Don't have the oven hot as I get there. I know the intention is to make the thing do the thing while I am there. There are diagnostic methods I use to troubleshoot appliances quickly, I may not need a real world example.

Fridges/Freezers- Do not unplug/defrost. Even if you had to empty the contents due to poor cooling, there are temperature and data points to collect and they only tell the whole story if observed during normal operation. If the fridge is completely out of use and you have had it unplugged, plug it back in the day before your appointment. Try not to open the doors 1 hour before your scheduled service, this can skew temperature measurements.

Clutter- Clear off and around the appliance I am there to service. Usually a panel or two is going to come off or the unit needs to be moved. Space for myself, my tools, and various panels/parts makes for a safe and efficient work environment.

I know this tip feels like a list to make my life easier, and these things certainly do. The goal is to make for proper diagnosis and timely repairs. I know some of the above may not always be possible or I might advise differently based on our conversation during scheduling.

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*Business Update*
Please observe the following price and policy changes regarding Repair Services.

Service Call for Domestic Brand Appliances : $105 plus tax.
Service Call for Premium/International Brands: $120 plus tax. (unchanged)

Parts and labor are additional and prices vary based on the specific failure. For repairs that use in stock parts, labor will be discounted when fixed in 1 trip!

Irondequoit Appliance Repair typically offers 60 day labor warranty and 1 year part warranty on all repairs. This remains unchanged with the exception of Samsung brand appliances. A repair warranty of 30 days parts and labor will be offered on Samsung brand appliances. I cannot afford the legal fees to publicly disparage these manufacturers , so read between the lines on that one. Repair at your own discretion.

Thank you.

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Irondequoit Appliance Repair will be closed from June 1st-June17th for family vacation and some other obligations. Calls/Texts/Emails/Voice Mails will not be monitored regularly during this timeframe. Thank you!

If you are like me and one of the 2300 residents without power in Irondequoit take note of this tip to save yourself from a repair!

This is who I refer when one of my customer's is in need of electrical services. Nate is an Eastridge graduate and is building something special at Premier Electric. Support one of our own!

Nate Boehm — Trades 40 Under 40 Nominee Nate Boehm from Premier Electric (Rochester, New York) has been nominated for Trades 40 Under 40. Support their nomination.