IBIZI

Personalized experiences are important to increase customer retention.

The IBIZI App easily connects vehicle owners directly to their dealership team.

By providing a direct line of communication, IBIZI makes life easier for customers to ask questions, schedule service appointments, and even shop for a vehicle.

Technology is now a huge part of everyday life so create a better experience for your customer by using the latest technology, IBIZI.

Click the link in our profile to schedule a demo and see what an awesome customer experience you will be offering your customers.

Customer retention is the ability of a business, over a specified time period, to retain customers.

Businesses want to have a high customer retention rate which means that more of their customers return to their place of business.

In the automotive industry, examples of increasing customer retention are:

* Customers purchasing multiple vehicles from the same dealership over time

* Vehicle buyers returning to the same dealership for maintenance items

* Customers returning to the same dealership for aftermarket items like theft protection, appearance protection, PDR service contract, etc.

An awesome customer experience during the vehicle purchase increases the odds a customer will return to the same dealership.

Comment below with other suggestions on how to increase customer retention.

IBIZI is simple for a customer to use

Once your dealership is enrolled and offering IBIZI to your customers, it is very easy for your customers to use.

1️⃣ Customers will receive an email from their dealership inviting them to download the IBIZI app.

2️⃣ After they download the app, they register their account.

3️⃣ They add their vehicles into their IBIZI garage.

4️⃣ Customers can now communicate directly with the dealership team via the app.

5️⃣ As they use the app, they will earn redeemable IBIZI reward points

Simple for dealerships and simple for customers = a WIN WIN for everyone!
Use the link in our profile to schedule a demo today!