Hazel Management

The Hazel Management mission is to grow its portfolio, maintain above industry standard profit margin and resident retention because everyone deserves to have a community they call home.

Do you believe you can be a key part of our mission? We would love to talk to you!

We are looking for a Maintenance Supervisor to manage maintenance in our North Houston apartment community. You will be responsible for hiring and training staff and ensuring the smooth running of upkeep or repair operations. An excellent maintenance supervisor must be reliable and have a great eye for detail. They must have technical skills and knowledge of various crafts such as carpentry, plumbing, etc. Leadership and knowledge of administrative tasks such as scheduling are essential. The goal is to ensure that the community is in a good and safe condition at all times.

Hazel Management calls on our teammates to make the "CUT." This means they must display Creativity to solve problems, work with Urgency in what they do, and be Trustworthy in all that they do.

Responsibilities

Inspect Apartment units periodically to determine problems and necessary maintenance
Prepare weekly maintenance schedules and allocate work
Recruit, supervise, and train maintenance technicians
Hire and supervise tradesmen during installations, repairs, or maintenance (electricians, plumbers, etc.)
Inspect and maintain building systems (heating, ventilation, etc.)
Contribute to the development of maintenance budget and ensure compliance
Monitor inventory of materials and equipment
Participate in coordination of projects (e.g. renovations)
Ensure adherence to quality standards and health and safety regulations
Skills

Proven experience as a maintenance supervisor or similar role
Strong technical knowledge of all building systems (electrical, heating, etc.)
Knowledge of health and safety practices and regulations
Understanding of budgeting and performance management
Excellent planning and leadership abilities
An eye for detail
Computer savvy
Excellent communication and interpersonal skills
High school diploma; Degree from a vocational school will be a plus
Professional Certifications (e.g. CMRP or HVAC certified) are preferred

The Hazel Management and Flat Fee Landlord mission is to grow our portfolio, maintain above industry standard profit margin and resident retention because everyone deserves to have a community they call home.

Do you believe you can be a key part of our mission? We would love to talk to you!

At Hazel Management/Flat Fee Landlord, we make property management simple. We hire the best talent, use the latest technology, and utilize proven systems to deliver top-notch customer service and affordable property management to our clients.

Our rapidly growing Residential Property Management company currently services 7 different markets over 4 states throughout the country and we are continuing to expand! Our team is driven, dedicated, energetic, dependable and we look for like-minded individuals who share our work-ethic to join our team.

Hazel Management and Flat Fee Landlord collectively call on our teammates to make the "CUT." This means they must display Creativity to solve problems, work with Urgency in what they do, and be Trustworthy in all that they do.

Position Description:

Hazel Management/Flat Fee Landlord is looking for an Area Property Manager to assist with its growing residential portfolio. Area Managers are the face of our business and vital to our organization. In this role, you will communicate and interact with prospective tenants, current residents, landlords, vendors, and our own staff. Area Managers will provide our clients with world-class customer service, perform all duties associated with leasing properties, conduct property inspections, coordinate make-readies to prepare properties for new tenants, process security deposits, provide ongoing recommendations for capital improvements and preventative maintenance in order to maintain/increase property value, oversee/coordinate eviction processes, and be flexible to assist in other administrative and/or service-related capacities as needed. This position, as well as our company, has plenty of room for growth and invests heavily in educating and training our team members.

Responsibilities and Duties

Effectively communicate with tenants/residents, homeowners, vendors, and staff throughout our entire portfolio.
Fill in as needed to manage apartment complexes managed by our company.
Perform all duties related to leasing, including but not limited to, taking pictures, placing lockboxes, posting signage, conducting showings, and processing tenant applications for properties in your territory.
Receive, qualify, schedule, and show "For Rent"/”For Sale” properties to prospective renters and buyers.
Conduct move-in, mid-lease, and check-out inspections.
Coordinate “make-readies” quickly and efficiently to ensure properties are fully ready for new residents to move in.
Process security deposits and use judgement to withhold funds from residents upon the return of deposit.
Provide recommendations to owners for necessary capital improvement and preventative maintenance necessary for maintaining/increasing property values.
Oversee, coordinate, conduct, and file evictions
Monitoring of vendor contracts, tax information, licensing, and insurance certificates.
Oversee maintenance work orders for properties assigned to you to ensure proper follow up is happening and work orders are completed.
Create and administer lease renewals for properties assigned to you.
Communicate with homeowners and tenants via telephone, in person, and online to ensure questions, requests, concerns, and comments are responded to and handled quickly, efficiently, and effectively.
Contact residents with completed service requests on a weekly basis to ensure all maintenance repairs are handled satisfactorily.
Maintain open communication with Team Lead or Portfolio Manager.
Enforce the policies of the company and lease.
Qualifications and Skills

Must have an active Real Estate License (or is able to obtain one quickly)
Must have experience in apartment management
Strong interpersonal & business communication skills
Strong customer service skills
High level of organization and attention to detail to handle leases/inspections and make-readies
Able to work on own with minimal supervision/direction
Able to create own schedule and keep/update/adhere to an online calendar
Professional, flexible, and team player
Must have an operating vehicle and valid driver's license
Comfortable driving about 50% or more of the time within portfolio area
Familiar with applicable local, state, and federal laws and regulations
Competence with office management software, specifically Propertyware
Comfortable with technology and video conferencing
Social media savvy
Up to date with current apps and technologies
Compensation/Benefits

Ability to work from home and/or office as needed
W2 Base salary plus leasing commission and possible bonuses
A defined career path with tons of opportunity for growth
Group Health Insurance
Dental Insurance
Short Term Disability, Long Term Disability, and life insurance
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