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08/05/2025
Will Windows 10 stop working? See if your PC will survive the switch to Windows 11 - BetaNews Microsoft reminded users this month that Windows 10 support officially ends on October 14, 2025, but here’s what’s new: for the first time, regular users will
04/14/2023
Microsoft is working on fixing an issue affecting some Outlook for Microsoft 365 customers and preventing them from accessing emails and their calendars.
"After updating to Outlook Version 2303 (Build 16227.20212) Users may be unable to view or access Microsoft 365 group calendars and email messages in Outlook Desktop," the company said in a support document published on Thursday.
"Affected users are part of a Microsoft 365 group. Some affected users may also notice that impact self-resolves after some time, although impact may also reoccur at a later time."
Outlook users affected by this issue may have problems when trying to perform one of the following actions while using the Outlook desktop client:
Add or access the group mailbox
Add or access the group calendar
Add, remove, or edit group members
Change mail items, such as marking as read, archive, or moving email to other folders
The buggy Outlook version was released to the Current Channel more than two weeks ago, on March 28.
Among a long list of feature updates and bug fixes, it also addressed a known sign-in issue preventing customers from accessing their account since at least October 2022, with "You cannot log in with a personal account. Use your work or school account." errors.
Workaround available
Microsoft says the Outlook Team is working on a solution to address this known issue and shared a temporary workaround until a fix rolls out for those experiencing problems while trying to access emails.
Affected customers are advised to use Outlook Web Access (OWA) if they want to use the Groups feature or revert to Outlook Desktop build 16130.20332, which isn't impacted by this issue.
The detailed procedure required to ever to the previous, unaffected Outlook build requires you to:
Open a Command Prompt (Run as Administrator).
Type/paste the following commands and press Enter after each:
cd %programfiles%\Common Files\Microsoft Shared\ClickToRun
officec2rclient.exe /update user updatetoversion=16.0.16130.20332
In the backstage, disable Updates (File, Office Account, Update Options, Disable Updates).
Set a reminder on your calendar for May 9, 2023, to remember to re-enable updates. The fix should be out sooner, but May 9 is Patch Tuesday, and the fix will be in this update.
Microsoft has released an emergency fix for a year 2022 bug that is breaking email delivery on on-premise Microsoft Exchange servers.
As the year 2022 rolled in and the clock struck midnight, Exchange admins worldwide discovered that their servers were no longer delivering email. After investigating, they found that mail was getting stuck in the queue, and the Windows event log showed one of the following errors.
Log Name: Application
Source: FIPFS
Logged: 1/1/2022 1:03:42 AM
Event ID: 5300
Level: Error
Computer: server1.contoso.com
Description: The FIP-FS "Microsoft" Scan Engine failed to load. PID: 23092, Error Code: 0x80004005. Error Description: Can't convert "2201010001" to long.
Log Name: Application
Source: FIPFS
Logged: 1/1/2022 11:47:16 AM
Event ID: 1106
Level: Error
Computer: server1.contoso.com
Description: The FIP-FS Scan Process failed initialization. Error: 0x80004005. Error Details: Unspecified error.
These errors are caused by Microsoft Exchange checking the version of the FIP-FS antivirus scanning engine and attempting to store the date in a signed int32 variable.
However, this variable can store only a maximum value of 2,147,483,647, which is less than the new date value of 2,201,010,001 for January 1st, 2022, at midnight.
Due to this, when Microsoft Exchange attempts to check the AV scanning version, it would generate a bug and cause the malware engine to crash.
"The version checking performed against the signature file is causing the malware engine to crash, resulting in messages being stuck in transport queues," Microsoft explained in a blog post.
Microsoft releases temporary fix
Microsoft has released a temporary fix requiring customer action while working on an update that automatically fixes the issue.
This fix comes in the form of a PowerShell script named 'Reset-ScanEngineVersion.ps1.' When executed, the script will stop the Microsoft Filtering Management and Microsoft Exchange Transport services, delete older AV engine files, download the new AV engine, and start the services again.
To use the automated script to apply the fix, you can follow these steps on each on-premise Microsoft Exchange server in your organization:
Download the Reset-ScanEngineVersion.ps1 script from https://aka.ms/ResetScanEngineVersion.
Open an elevated Exchange Management Shell.
Change the ex*****on policy for PowerShell scripts by running Set-ExecutionPolicy -ExecutionPolicy RemoteSigned.
Run the script.
If you had previously disabled the scanning engine, enable it again using the Enable-AntimalwareScanning.ps1 script.
Microsoft warns that this process may take some time, depending on the organization's size.
Microsoft has also provided steps that admins can use to update the scanning engine manually.
After running the script, Microsoft says that email will start delivering again, but it may take some time to complete depending on the amount of email that was stuck in the queue.
Microsoft also explains that the new AV scanning engine will be version number 2112330001, which references a date that does not exist and that admins should not be concerned.
"The newly updated scanning engine is fully supported by Microsoft. While we need to work on this sequence longer term, the scanning engine version was not rolled back, rather it was rolled forward into this new sequence," explained Microsoft.
"The scanning engine will continue to receive updates in this new sequence."
Update 1/3/22: Changed to correct maximum value of int32 variable.
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