Firstcall

First and foremost, thank you for your patience as we continue responding to the storm and flood losses from the beginning of July. Our team has been working tirelessly to help as many homeowners and businesses as possible, and we are still actively working through our list of calls.

If you've already contacted us, please know that you haven't been forgotten. We are committed to reaching every customer as quickly as we can.

If you have experienced storm or flood damage and have not yet been helped or have not contacted us, please give our office a call so we can add you to our response list. Every call matters, and we're doing everything we can to be there for our community during this challenging time.

We truly appreciate your patience, understanding, and trust. Thank you for allowing us to serve you when you need us most.

🎉 Happy Birthday to Mike Baldwin! 🎉

Today we're celebrating Mike Baldwin, our Estimator and Office Manager at our Ames location! Mike plays an important role in helping our team deliver exceptional service to our customers while keeping operations running smoothly behind the scenes.

Mike, thank you for your hard work, leadership, and dedication to the Firstcall team and the Ames community. We appreciate everything you do and hope you have an amazing day celebrating with family and friends! 🎂🎈🎁

Were you impacted by the July 3-4 storms? Polk County residents may be eligible for the Iowa Individual Assistance Grant Program, which offers up to $7,000 for essential needs.

Support may include temporary housing, food, personal property replacement, and home repairs for households at 200% or less of the federal poverty level.

Apply here: Iowa Individual Assistance Grant Program. The website: https://homelandsecurity.iowa.gov/assistance

Storm/Flood Response Update:

We are continuing to receive a high volume of storm damage claims and want to thank everyone for your patience.

If you've contacted us, please know your claim has been added to our active response list. Our team is working through each request as quickly as possible, prioritizing emergencies while making sure every customer receives the attention they deserve.

If you have not yet reported your damage, please reach out to us as soon as possible so we can add you to our schedule.

We truly appreciate your patience and understanding as our team works diligently to help our community recover. We're committed to getting to every property as quickly and safely as we can.

Thank you,
The Firstcall Team

Our knowledge of restoration is better than our fireworks impressions!

Our office is closed today but our emergency services are available 24/7 should you need us!

Happy 4th of July!

TikTok · FIRSTCALL

⚾ A great day at the ballpark! 🌞

Our estimating team took a break from the office to enjoy an afternoon at the Iowa Cubs game! It was a great opportunity to relax, spend time together, and enjoy some baseball while building even stronger connections as a team.

At Firstcall, we know that investing in our people and creating opportunities to connect outside of work helps us better serve our customers every day.

Here’s to great teammates, great conversations, and a great day at the ballpark! ❤️🖤