ReadyRide

WE ARE GROWING, SO WE ARE HIRING!

Position Overview - CUSTOMER CARE REPRESENTATIVE

A CCR with ReadyRide fills a critical role in accomplishing our company mission day to day which is "moving people, touching hearts". You will talk to health plan members to guide them through their transportation needs and solutions, and you will schedule rides for ambulatory, stretcher and wheelchair patients to and from their medical appointments. ReadyRide provides a positive and energetic work environment which is ever-changing and challenging.
Compensation for our CCRs includes a competitive hourly wage, performance compensation, a company retirement plan + company match, paid time-off and sick pay plus Health Insurance benefits after 90 day probation period.
Essential Personal Qualities
1. Caring and compassionate.
2. Excellent customer service.
3. Patient.
4. Punctual.
5. Excellent attendance.
6. Be easy to reach by phone, text or email.
7. Skilled in using technology: computers, software, phones, tablets.
Job Requirement / Details
1. Available for work primarily Monday through Friday, 8:00 am to 5:00pm or 9:00am
to 6:00pm.
EXCEPTIONS: Christmas Day, Memorial Day, Independence Day, Labor Day,
Thanksgiving Day, and New Year’s Day. You may be “on-call” certain weekends
as well.
2. Learn a basic knowledge of the NEMT industry.
3. Learn a basic knowledge of privacy laws and adhere to company operational
standards.
4. Ability to multitask with accuracy between computer and telephone.
5. Periodic planning and review meetings with management.
6. Significant amount of time spent using computers and phone systems.
7. Significant amount of time spent sitting at a workstation.

Position Overview
A CCR with ReadyRide fills a critical role in accomplishing our company mission day to day which is "moving people, touching hearts". You will talk to health plan members to guide them through their transportation needs and solutions, and you will schedule rides for ambulatory, stretcher and wheelchair patients to and from their medical appointments. ReadyRide provides a positive and energetic work environment which is ever-changing and challenging.

Compensation for our CCRs includes a competitive hourly wage, performance compensation, a company retirement plan + company match, paid time-off and sick pay plus Health Insurance benefits after 90 day probation period.

Essential Personal Qualities
1. Caring and compassionate.
2. Excellent customer service.
3. Patient.
4. Punctual.
5. Excellent attendance.
6. Be easy to reach by phone, text or email.
7. Skilled in using technology: computers, software, phones, tablets.

Job Requirement / Details
1. Available for work primarily Monday through Friday, 8:00 am to 5:00pm or 9:00am
to 6:00pm.
EXCEPTIONS: Christmas Day, Memorial Day, Independence Day, Labor Day,
Thanksgiving Day, and New Year’s Day. You may be “on-call” certain weekends
as well.
2. Learn a basic knowledge of the NEMT industry.
3. Learn a basic knowledge of privacy laws and adhere to company operational
standards.
4. Ability to multitask with accuracy between computer and telephone.
5. Periodic planning and review meetings with management.
6. Significant amount of time spent using computers and phone systems.
7. Significant amount of time spent sitting at a workstation.

Position Overview:
Transporting ambulatory, stretcher and wheelchair bound patients to and from their medical appointments.

We currently are accepting applications for a part-time/on call driver.

Compensation:
Hourly rate is $14.00 for the approximately 3-week training period, and $15.00+ after 90-day probation, plus retirement plan, paid time-off, paid holidays.

Essential Personal Qualities:
1. Caring and compassionate
2. Display excellent customer service
3. Class C Drivers License with minimal violations
4. Punctual
5. Excellent attendance
6. Flexible on accepting additional shifts, staying late, coming in early, etc.
7. Be easy to reach via phone
8. Must pass DOT physical and have clean DMV record; no misdemeanor violations last 10 years
9. No felony convictions

Job Requirements:

***Due to logistics, MUST LIVE in Brookings/Harbor.***

Available for work primarily Monday through Friday, 7:00 am to 7:00pm. You will be “on-call” certain nights and weekends as well.

Learn a basic knowledge of the NEMT industry and equipment

Learn a basic knowledge of privacy laws and adhere to company operational standards

Successfully complete driver “certification” courses and CPR training

Good physical strength and flexibility. Job requires loading, unloading, bending and reaching.

Properly wear and maintain work uniform and employee photo ID at all times on-duty.

Annual background/DMV screenings.

Pre employment and random drug screenings.

Maintain daily communication by cell phone and handheld tablet computer.

Resources Provided:
Company provides vehicle, work shirts, pants, shoes, jacket, hat, cell phone, equipment, tools, supplies and materials