Ultra Bond Windshield Repair

Get Paid Twice as Much with Ultra Bond

LEGAL PRECEDENTS :

The United States District Court of Ohio ruled that, "customer satisfaction and technician skill alone do not prove a windshield repair is safe—scientific testing is required," as in the ANSI/NWRA/ROLAGS 001-2014 Lab Tests. Ultra Bond v Safelite.

This was affirmed and published by the 6th Circuit Court of Appeals, making it Case Law.

Why is this spot-on and 100% correct? No repair technician nor consumer can tell by looking at a chip repair or by pressing on it with a probe, can tell whether the repair is at 45% or 100% strength restoration. Only a material strength testing machine can do that such as Standard Test Method For Strength of Glass by Flexor/Bending, ASTM (American Society of Testing Materials) C-158 4-Point Bend or ASTM D 790 -3-Point Bend. The Mechanical Strength by 3-Point Bend is the customized test in the ROLAGS Standard.

These tests are and have been publicly available for many years on Ultra Bond's Website.

Supreme Court of Ohio, Cullen v State Farm- Ultra Bond's scientific windshield repair resin tests were used by State Farm to show a windshield repair met the required pre-loss condition of 100% new laminated glass strength.

Dear Ultra Bond User,

In our Blog of May 2024 we discussed how insurance payments for windshield repair are less than they were two decades ago when the cost of replacements have doubled and quadrupled.

Many Ultra Bond technicians are not dealing with the deception, price fixing and steering that goes along with filing a windshield repair insurance claim with their customers - so they are having the consumer pay them directly and then the consumer goes to their insurance company to be reimbursed.

In our last email we gave you a document to give to your insured customer when Safelite is the TPA so that they do not get short-paid. We have had no reports of the consumer not being paid or short-paid for the "Fair and Reasonable" rate of Safelite's windshield repair rates of $169 for one chip repair, $249 for two chip repairs and $289 for three chip repairs and for long cracks.

We now have two more documents, one generic for any TPA or Insurance Company and one for Long Crack Repairs.

Below is the link for the documents for you to download and print to give to your insured customer to give to their agent or whoever they are dealing with so that they do not get Short-Paid.

https://www.ultrabond.com/insured-request-for-reimbursement-for-a-repair

Your Ally,

Richard Campfield

Insured Request for Reimbursement for a Windshield Repair Here is a document for the consumer to give to their insurance company or TPA to get reimbursed for a windshield repair.

Viscosity, Does it Matter - Part 2

Windshield Repair Resins and Super Glues are both acrylic glues

This is from Krazy Glue:

Krazy Glue and Extra Strength Gel Krazy Glue are both cyanoacrylate adhesives, commonly known as super glues. However, there are some differences between them:
1. Ingredients:
o Krazy Glue: Made from methyl cyanoacrylate.
o Extra Strength Gel Krazy Glue: Also made from methyl cyanoacrylate, but with a gel formula.
2. Bonding Strength:
o Krazy Glue: Slightly weaker bonding strength.
o Extra Strength Gel Krazy Glue: Offers stronger bonding due to its gel consistency.
3. Consistency and Drying Time:
o Krazy Glue: Has a thinner consistency and dries faster.
o Extra Strength Gel Krazy Glue: The gel formula provides better control, especially on vertical surfaces.
4. Heat and Water Resistance:
o Krazy Glue: Lower heat and water resistance.
o Extra Strength Gel Krazy Glue: Offers higher heat and water resistance.
In summary, if you need a quick, precise bond, go for regular Krazy Glue. For stronger, more flexible bonds, choose Extra Strength Gel Krazy Glue.

1.) Adhesive Strength and Type
When buying the strongest Krazy Glue, consider the adhesive strength and type that is appropriate for your project. It's important to know the maximum bonding strength, which is usually measured in pounds per square inch (PSI). The product’s psi rating should match or exceed the strength requirements of your task.

My Comment – windshield repairs should exceed the requirements of the insurance policy which is pre-loss condition or 100%. If you use Ultra Bond then you know your repairs are over 100%. If you don't and you do not know where your repairs are at, we do free testing at our lab.

Viscosity – Does it Matter?
Adhesive Chemistry- UV Acrylic adhesives are comprised of three primary components: (1) Photoinitiator, (2) Monomer, and (3) Oligomer (resin). The photoinitiator triggers the curing process when it is exposed to light energy of the appropriate wavelength. The Monomer component in the formulation is near water thin and primarily impacts the degree of adhesion to the substrate (glass). The Oligomer is thicker and provides most of the post-cure mechanical properties such as strength, hardness, elongation, elasticity, shrinkage control, cohesion, durability and bond to the PVB etc. An oligomer is a custom-made intermediate molecule that turns into a polymer, also called a giant molecule upon curing. Oligomer is much thicker than monomers and increases viscosity. The higher the viscosity the higher the oligomer content. OLIGOMER content should be your priority with chips and cracks.
FLOW - Centipoise (CPS) is the rate of flow of a liquid. The lower the CPS number, the faster the rate of flow - water for example is zero. But the lower the CPS, the lower the oligomer content, along with lower strength and its ability to withstand stress without yielding. So, what does this mean to windshield repairing- The higher the viscosity the stronger the resin. This is true of all adhesives. Krazy Glue / Super Glue for example are acrylic adhesives. They have Regular water thin glue and Extra Strength Gell- written right on the tube and package. Windshield chip resins lower than 40 cps are mostly all monomer and do not have enough oligomer to restore the windshield to 100% new laminated glass strength or meet the insurance policy requirement to the consumer of pre-loss condition in most repair systems. A repair system consists of the (1) resin, (2) tool-injector (3) tool-holding structure, (4) methods to fill, such as flexing, (5) curing method CUP or no CUP, (6) curing light intensity and (7) curing light uniformity. Each of which affects the outcome.
If you have FLOW as your priority to fill stone-breaks, then you have an outdated tool. (1) An injector with sufficient vacuum and pressure will force the wicking and deeper wetting into the glass with thicker resins-more oligomer. That happens more efficiently with an O-ring sealed piston because they have more vacuum and more pressure to inject thicker resins. (2) If you must manually flex legs with a 15cps, 18cps or 20 cps resin you are fighting your tools holding structure. If you must pull out the piston and stick a probe down onto the impact point to flex (apply compression) the break open or remove air bubbles, that is your holding structure not suppling flex/compression on the break but causing tension instead of pure compression to the break area (pulling up on the glass). This comes from your holding structure’s shape, suction cup durometer (stiffness), suction cup size and suction cup placement.
At our shop we repair chips with 50-100 cps resin all with ROLAGS or ASTM D790 tests scores of 110%, 115% and 136% new laminated glass strength. I have not had to flex a leg since I made the First Flexing Bridge ever made in 2017 - the Wonder Bar Bridge. My technician Brian does the same and reports 95% less manually flexing as does other users.
OLIGOMER should be your priority with chips and cracks, not FLOW.

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