Epic Solutions Inc.

We are a leading manufacturer in the road striping industry and are currently looking for a talented and competitive Parts Desk /Inside Sales Representative that thrives in a fast paced environment. As an Inside sales rep you will play a fundamental role in achieving customer acquisition and revenue growth objectives. You must be comfortable making dozens of calls per day, working independently and in a team environment, generating product interest, and closing sales. Parts management will entail ordering inventory for projects, replenishing stocked items when inventory is low and seeking out alternatives when product is not available.

Responsibilities

 Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails

 Coordinate sales effort with team members and other departments
 Promote and sell products/services to existing and prospective customers
 Establish, develop and maintain positive business and customer relationships
 Understand customer needs and requirements
 Communicate with all departments regarding customer orders
 Expedite the resolution of customer problems and complaints to maximize satisfaction
 Supply management with reports on customer needs, problems, interests, and potential for new products and services.
 Keep abreast of best practices and promotional trends
 Continuously improve through feedback

Skills

 Inside sales experience desirable
 Strong phone presence
 Excellent verbal and written communications skills
 Fluent in the English language is essential
 Strong listening and presentation skills
 Ability to learn quickly
 Ability to multitask, prioritize, and manage time effectively