Mindspan Systems

𝙒𝙚 𝙧𝙖𝙞𝙨𝙚𝙙 $150𝙈 𝙞𝙣 10 𝙬𝙚𝙚𝙠𝙨 𝙞𝙣 𝘾𝘿𝙨. 𝙒𝙚 𝙣𝙤𝙬 𝙝𝙖𝙫𝙚 𝙖𝙘𝙘𝙚𝙨𝙨 𝙩𝙤 𝙬𝙖𝙮 𝙗𝙞𝙜𝙜𝙚𝙧 𝙢𝙖𝙧𝙠𝙚𝙩 𝙖𝙣𝙙 𝙬𝙚 𝙘𝙖𝙣 𝙩𝙪𝙧𝙣 𝙩𝙝𝙖𝙩 𝙤𝙣 𝙤𝙧 𝙤𝙛𝙛 𝙬𝙝𝙚𝙣 𝙬𝙚 𝙬𝙖𝙣𝙩.

When Seattle Bank couldn't find the right solution for asset growth, they built one themselves. In this episode of Behind the Vault, CEO John Blizzard shares how they created CD Valet, a marketplace helping community banks compete for deposits nationwide.

The full conversation 👉 https://mindspaninc.com/Behind-The-Vault-Creating-a-Community-FI-CD-Marketplace-John-Blizzard-of-Seattle-Bank-and-CD-Valet.html

"𝙒𝙚 𝙝𝙖𝙙 𝙖𝙡𝙡 𝙤𝙪𝙧 𝙚𝙢𝙥𝙡𝙤𝙮𝙚𝙚𝙨 𝙩𝙚𝙨𝙩. 𝙒𝙚 𝙬𝙖𝙣𝙩𝙚𝙙 𝙩𝙤 𝙢𝙖𝙠𝙚 𝙨𝙪𝙧𝙚 𝙤𝙪𝙧 𝙩𝙚𝙖𝙢 𝙠𝙣𝙚𝙬 𝙩𝙝𝙞𝙨 𝙥𝙧𝙤𝙙𝙪𝙘𝙩 𝙗𝙚𝙘𝙖𝙪𝙨𝙚 𝙬𝙝𝙚𝙣 𝙮𝙤𝙪'𝙧𝙚 𝙨𝙞𝙩𝙩𝙞𝙣𝙜 𝙖𝙘𝙧𝙤𝙨𝙨 𝙛𝙧𝙤𝙢 𝙖 𝙢𝙚𝙢𝙗𝙚𝙧, 𝙩𝙝𝙚𝙮 𝙬𝙖𝙣𝙩 𝙩𝙤 𝙠𝙣𝙤𝙬 𝙩𝙝𝙖𝙩 𝙮𝙤𝙪 𝙪𝙣𝙙𝙚𝙧𝙨𝙩𝙖𝙣𝙙 𝙞𝙩."

Being led by the needs of your customers and members is a given. Being confident of what those needs are is another matter. And making big bets on things like your digital experience is increasingly becoming make or break for an institution's relevance.

Addition Financial Credit Union COO Kevin Dougherty shares how their team turned member insights into actionable requirements, avoiding costly missteps and building features their members truly needed. Kevin shares their member-first approach to digital transformation, where extensive surveys and feedback loops created the roadmap for their success.

The full conversation 👉 https://mindspaninc.com/Behind-The-Vault-Building-Digital-Strategy-on-Feedback-with-Addition-Financial-Kevin-Dougherty.html

"𝙏𝙝𝙚𝙧𝙚 𝙬𝙚𝙧𝙚 𝙨𝙤𝙢𝙚 𝙩𝙝𝙞𝙣𝙜𝙨 𝙩𝙝𝙖𝙩 𝙬𝙚𝙧𝙚 𝙩𝙚𝙘𝙝𝙣𝙤𝙡𝙤𝙜𝙮, 𝙨𝙤𝙢𝙚 𝙩𝙝𝙞𝙣𝙜𝙨 𝙬𝙚𝙧𝙚 𝙤𝙥𝙚𝙧𝙖𝙩𝙞𝙤𝙣𝙖𝙡, 𝙖𝙣𝙙 𝙨𝙤𝙢𝙚 𝙩𝙝𝙞𝙣𝙜𝙨 𝙩𝙝𝙖𝙩 𝙬𝙚𝙧𝙚 𝙨𝙖𝙡𝙚𝙨 𝙤𝙧 𝙨𝙚𝙧𝙫𝙞𝙘𝙚. 𝘽𝙪𝙩 𝙬𝙚 𝙧𝙚𝙖𝙡𝙡𝙮 𝙝𝙖𝙙 𝙩𝙤 𝙥𝙪𝙩 𝙩𝙝𝙚 𝙘𝙡𝙞𝙚𝙣𝙩'𝙨 𝙣𝙚𝙚𝙙𝙨 𝙞𝙣 𝙩𝙝𝙚 𝙝𝙞𝙜𝙝𝙚𝙨𝙩 𝙥𝙧𝙞𝙤𝙧𝙞𝙩𝙮 𝙗𝙪𝙘𝙠𝙚𝙩 𝙖𝙣𝙙 𝙗𝙪𝙞𝙡𝙙 𝙩𝙝𝙖𝙩 𝙤𝙢𝙣𝙞-𝙘𝙝𝙖𝙣𝙣𝙚𝙡 𝙚𝙭𝙥𝙚𝙧𝙞𝙚𝙣𝙘𝙚 𝙬𝙝𝙚𝙧𝙚 𝙩𝙝𝙚 𝙘𝙡𝙞𝙚𝙣𝙩 𝙘𝙤𝙪𝙡𝙙 𝙞𝙣𝙩𝙚𝙧𝙖𝙘𝙩 𝙬𝙞𝙩𝙝 𝙪𝙨 𝙝𝙤𝙬 𝙩𝙝𝙚𝙮 𝙬𝙖𝙣𝙩𝙚𝙙 𝙩𝙤."

On this episode of the Behind the Vault podcast, we talk with @/sandyspringbank Chief Digital Officer Chris Orr, and Director of Omni-Channel Strategy Jeffrey Weidley. Chris and Jeff share their unique experience of pairing in leadership through the comprehensive and rapid digital transformation of the institution.

The full discussion 👉 https://mindspaninc.com/Behind-The-Vault-The-Transformed-Banking-Experience-Sandy-Spring-Bank.html

"𝘼𝙄 𝙙𝙤𝙚𝙨𝙣'𝙩 𝙘𝙝𝙖𝙣𝙜𝙚 𝙤𝙪𝙧 𝙘𝙤𝙧𝙚 𝙢𝙞𝙨𝙨𝙞𝙤𝙣, 𝙗𝙪𝙩 𝙞𝙩 𝙙𝙤𝙚𝙨 𝙜𝙞𝙫𝙚 𝙪𝙨 𝙖 𝙣𝙚𝙬 𝙬𝙖𝙮 𝙩𝙤 𝙙𝙚𝙡𝙞𝙫𝙚𝙧 𝙞𝙩."

In this episode of Behind the Vault, we hear from Benjamin Maxim, the Chief Innovation Officer of MSU Federal Credit Union. While every innovation discussion inevitably touches AI, we hear Ben’s perspective on the misses and hits the CU, and its wholly owned CUSO, the Reseda Group, has had to get real returns from AI in its operations.

The full conversation 👉 https://mindspaninc.com/Behind-The-Vault-The-Practical-Application-of-AI-for-Community-FIs-Today--with-Ben-Maxim-of-MSUFCU.html