Utility Information Pipeline
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Welcome to the page of Utility Information Pipeline, a free e-mail newsletter for utilities. Utility Information Pipeline is published by Gary Sanders, a freelance Utility Billing Consultant, based in Durham, North Carolina. I have over 40 years experience developing and implementing utility billing and financial software and consulting with utilities and municipalities. My newsletters dr
05/19/2026
Gary Sanders' Utility Information Pipeline #370 - May 19, 2026
2026 Utility Staffing Survey Results – Part I - Utility Information Pipeline The first of two blog posts with the results of the 2026 Utility Staffing Survey where I calculate a value for Annual Accounts Billed per Office Employee.
05/05/2026
Gary Sanders' Utility Information Pipeline #369 - May 5, 2026
Everybody is doing it! - Utility Information Pipeline "Everybody is doing it!" isn't always the best reason for your utility to do what other utilities are doing, but in this case it is.
03/11/2026
Gary Sanders' Utility Information Pipeline #365 - March 10, 2026
Emerging Issues Forum - Utility Information Pipeline My takeaways from attending the 2026 Emerging Issues Forum, Future Forward Water, sponsored by the Institute for Emerging Issues
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