Domotz

For years your monitoring tool set the terms. You logged into its dashboard, clicked through its screens, worked your way through, one client/issue at a time.

That's flipping. We're seeing MSPs stop opening the monitoring dashboard at all, and start running their networks from the AI tools their team already has open.

The Domotz MCP server makes the platform something your AI client operates directly. Claude, ChatGPT, whatever you run. You ask in plain language, across every client at once:

"Which collectors are offline right now, across all my tenants?"
"Restart the access switches at the Phoenix office and tell me which ones failed."

Twenty clicks across tenants becomes one prompt. And it isn't a read-only chatbot bolted onto a dashboard. It runs the same actions your techs run by hand, across discover, monitor, manage, and alert, under the same role-based access, with confirmation on anything destructive.

What's making MSPs look twice: no AI tier, no markup, included at $1.50 per device. And because it's built on an open standard, your workflow isn't tied to one vendor. The monitoring platform stops being the thing you work inside. Your AI stack is. Domotz is what it connects to.

Call it agent-native, or headless monitoring finally reaching the network. Either way, the work moves to where your team already is.

What's the first thing you'd ask if you could run your whole estate from one prompt? 👇

We're seeing more MSPs cancel premium monitoring contracts this quarter than any time in the last two years.

Not because they don't value network visibility. Because they've done the math.

Here's what's happening in the conversations we're having:

An MSP managing 250 devices across 15 clients gets quoted $1,250 a month by a premium vendor. They compare it to their actual needs — alerting, remote access, config backup, multi-site visibility — and realize they're paying for AIOps features their techs never open.

They don't need a platform built for a 500-seat enterprise IT team. They need a tool that fits how they actually work.

Three patterns we're seeing repeat:

Pattern 1 — workstation billing surprises. MSPs deploy endpoint agents to "get more visibility" and watch their monthly bill jump 40% overnight.

Pattern 2 — the managed state trap. Setting a device to unmanaged to reduce billing means losing alerts on it. Real operational cost, not just an accounting line item.

Pattern 3 — the tier ceiling. Growing past a subscription cap forces a 70% price jump to the next tier, not because you needed new features.

The MSPs switching aren't downgrading. They're right-sizing.

Transparent per-device pricing that scales linearly with your client base is not a luxury. For MSPs, it's table stakes.

What billing surprise hit you this year?