All Soul Mobile

All Soul Mobile employees are considered valuable assets and believe the business is only as strong as its individuals who support it. As a Multi-Brand Retailer, we offer a competitive compensation package that includes base pay plus unlimited commission potential. You will enjoy a fun environment, and increasing your knowledge of mobile phones, tablets, and other devices.

Position Overview: The Cellphone Technician is responsible for the repairs of cellphones, tablets, and other electronic devices.

Core Duties and Responsibilities

• Responsible for solving customer issues by fixing phones, tablets, and other electronics through the most effective repair method.

• Responsible for selling products and services to new and existing customers

• Responsible for maintaining store standards and appearance as established by Store Manager

• Responsible for handling customer service issues

• Responsible for monitoring store merchandise to maintain optimum inventory level

• Responsible for adherence to all Company policies and procedures

• Must be able to work independently in a retail storefront

• Other miscellaneous duties as assigned by the Store Manager

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.

Minimum Qualifications:

• High School Diploma or equivalent required. Two (2) years of relevant field experience may be substituted for every one (1) year of required academia

• Strong sales skills and the ability to ensure customer satisfaction daily while maintaining operations within a retail store environment

• Strong interpersonal and communication skills

• Self-motivated prioritizes tasks and works independently with minimal supervision

• Professional appearance and the ability to work weekends some evenings

• Punctual and on time to all work-related activities

• Coachable and willing to apply techniques and knowledge

• Provide an exceptional, best in class, customer experience

• Willing to prospect customers via warm calls

• Capable of adapting quickly to industry and company changes

• Maintain minimum sales goals and expectations

Physical Requirements:

• Extended periods of time standing

• Lifting up to 50 pounds

• Occasional bending, stooping, pulling

• Repetitive motion tasks while doing computer work

• Exposure to active wireless equipment, signals, and transmissions